LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,197 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy and fun to shop on LightInTheBox, so many options to choose from and prompt feedback from customer care in case of any problem. I've bought many things via the app and I'm looking forward to buying more. Thank you LightInTheBox for being exceptional, you're simply wonderful.”

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Posted 2 years ago

“I rate a 5 fantastic choices,unbelievable prices do it to believe it very good quality,delivery to the letter thanks LighlnTheBox .”

LightInTheBox 5 star review on 20th September 2022

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Posted 2 years ago

“Good produkt,slow delivery”

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Posted 2 years ago

“I received my wig really quick ,, it looks so natural on me I can't believe how real it looks ,, to say it’s synthetic it’s amazing !!! Really pleased with the quality. Thank you”

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Posted 2 years ago

“Excellent quality products. True to size and look so lovely on. Will definitely buy from them again.”

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Posted 2 years ago

“Excellent service,and the products are fantastic,all great sizing ,and amazing value for money ,”

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Posted 2 years ago

“I have found their range of clothing to be exciting and interesting. The quality is very good and the fit always perfect.I have bought a number of items of mens clothing from them,and will continue to do so.”

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Posted 2 years ago

“Love this company and everything it brings to its customers, quality products at affordable prices, recommended.”

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Posted 2 years ago

“I find this site excellent for my purchases of mens clothing. The sizes are correct and all the items I have bought have been good quality. You also get plenty of discount offers Be prepared to wait awhile for your order but you won't be disappointed at the quality.”

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Posted 2 years ago

“well worth the money”

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Posted 2 years ago

“Cushion covers are better than I expected. I love the linen look. Well made and the print is excellent.”

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Posted 2 years ago

“excellent product. the fabric is super comfy! I recommend all products that are actually of good quality! thanks!”

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Posted 2 years ago

“Love my dresses, they look even better in real life.”

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Posted 2 years ago

“Recently purchased a hat for a wedding and it was better than anything I could find on the high street and a fraction of the price. I have ordered more things which should arrive in a few days and I hope that they will be as good”

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Posted 2 years ago

“Ordered the item, ŕecieved notification of order,delivered on time great. Hoody fits perfectly would recommend the site to anyone.”

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Posted 2 years ago

“I ordered three items, the website was easy to navigate. I have received two and still waiting for the last item. The items are exactly as specified on the website. Thank you Light in the Box.”

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Posted 2 years ago

“Great choice, Good quality, delivered on time . I can always find something different.A+++++”

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Posted 2 years ago

“Dress arrived in time for my holidays, nice feel”

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Posted 2 years ago

“Excellent gear, I'm probably pushing my luck buying it, age wise, but I think it looks great.”

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Posted 2 years ago

“Very happy with the T-shirt but I wanted red you sent me gray but I happy with it thanks”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,197 reviews