LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,225 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One off the best sites I have used very good quality items I will use it all the time 👍”

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Posted 2 years ago

“I have ordered a few things from you and have been satisfied with the sizings and quality of everything I have received. Even the shipping time is not bad. Thanks”

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Posted 2 years ago

“Great, fits well and looks good. Will buy from them again”

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Posted 2 years ago

“LightInTheBox is fantastic. Godds are packed in a see through plastic bag and zipped up. Perfect. Would highly recommend and give five out of five without question.”

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Posted 2 years ago

“Their clothing is good quality, if you are large or above you may want to order a size larger.”

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Posted 2 years ago

“Very pleased with my purchase price and quality are second to none will continue to shop with lightinthebox thank you.”

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Posted 2 years ago

“the clothes for the price of good quality”

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Posted 2 years ago

“Customer service is fantastic always updated from placing your order to receipt of it , so never have any doubt as to wether you will get it or where it is , because you are constantly informed .”

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Posted 2 years ago

“ONE OF THE BEST SHOPPING SITES, THAT I HAVE ORDERED FROM, KEPT ME UP TO DATE WITH THE PROGRESS, OF MY ORDER AT ALL TIMES, AND MY ORDER WAS 3 DAYS ERLAYER, THANK YOUS.”

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Posted 2 years ago

“Just what I have been looking for Thanks”

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Posted 2 years ago

“Excellent goods ive bought so far cannot complain about nothing good quality also”

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Posted 2 years ago

“Hey light n the box I'm so happy I found ur site it's bin wat I've bin looking for for years everything is top quality n just my style tank tou”

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Posted 2 years ago

“Very happy with order”

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Posted 2 years ago

“Ordered a hoodie, arrived early and really great quality I'm a very happy customer”

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Posted 2 years ago

“The tops and dresses I have brought so far have all been lovely, as long as you follow each item's size guide they fit really well. Check postage each order as it seems to vary daily, but I will be ordering more in the future as very happy with my purchases. I'm in UK and delivery takes about 2 weeks.”

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Posted 2 years ago

“This is the first time I have ordered anything from this company and I am very happy with the dress I ordered, it is a great fit and beautifully finished, I have just made another few purchases and hope to order again Thankyou”

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Posted 3 years ago

“Very happy with purchases. Have had a few things from here & never disapointed.”

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Posted 3 years ago

“Love the clothing”

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Posted 3 years ago

“Brilliant service great choice of goods and they keep you up to date on the progress of the delivery of your goods, carnt fault them the goods are the size they say they are. Really pleased with everything I have ordered will be using them again.”

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Posted 3 years ago

“Lovely clothes well made and look so good”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,225 reviews