LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,225 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good fit nice design and material true to size very happy with price”

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Posted 2 years ago

“Всё просто супер Пользуйтесь”

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Posted 2 years ago

“Love this site. Lots of quirky stuff. I especially like it for pantomime costumes - reasonably inexpensive and usually made of fairly light fabric so good to wear under stage lights. Colours are vibrant and fabrics are easily washed. Glad I came across this site. The only downside for me is that goods take quite a long time to arrive by post - but they do arrive. Order in plenty of time for any event you wish to by for.”

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Posted 2 years ago

“Purchased two gents dress shirts - fabulous price and great quality. The shirts were white I was worried they would be see through, but the quality was excellent. Great communication throughout on delivery and arrived when they said they would.”

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Posted 2 years ago

“I'm sorry I don't do reviews .”

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Posted 2 years ago

“Well sized and my granddaughter will love it.”

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Posted 2 years ago

“Great items and very helpful when trying to resolve a problem”

LightInTheBox 5 star review on 29th November 2022

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Posted 2 years ago

“Fantastic... no problem when i needed a refund. Fast response from customer service I will be recommending to friends and family”

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Posted 2 years ago

“Very nice shirt, will highly recommend. I received several compliments when I wore it. Size is slightly smaller so do for next size up”

LightInTheBox 5 star review on 23rd November 2022

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Posted 2 years ago

“Great service and delivery fitted perfectly”

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Posted 2 years ago

“Really pleased and satisfied with LITB great purchases well worth their money”

LightInTheBox 5 star review on 22nd November 2022

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Posted 2 years ago

“Love this dress it is so classy and well made Would highly recommend LightinTheBox”

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Posted 2 years ago

“The T-Shirt I bought is for my wife as part of collection of items I am gathering for X-Mas. I have not seen it on but it is of fine quality and the Cat is brilliant on the front Very happy with my purchase and have already ordered more product”

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Posted 2 years ago

“Fantastic fast and efficient”

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Posted 2 years ago

“I've purchased a few times from light in the box and been happy with the items. The shopping experience has been really good from Starr to finish, speedy release of items from their warehouse and just a little wait until receiving, but I was kept updated as to what was happening. Great selection of clothes with some unusual designs.”

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Posted 2 years ago

“Great to deal with , simple easy to use site and fast delivery”

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Posted 2 years ago

“More than pleased with products placed another 2,orders would highly recommend”

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Posted 2 years ago

“It was more beautiful and softer than i thought it would be. I’m definitely buying it in black”

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Posted 2 years ago

“I have ordered several items from LightInTheBox and on each occasion the goods have arrived ahead of time and have been great quality and a great fit 10/10 all round.”

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Posted 2 years ago

“Best and quality product.Best market.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,225 reviews