LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,225 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 ot of 5 Quality is exellent as well as price worth the wait of it arriving”

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Posted 2 years ago

“Lightinthdbox very cheap items, wide range of items great”

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Posted 2 years ago

“The tops I purchased fitted well, the material is good quality, quick and easy site to use,good prices.”

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Posted 2 years ago

“Exactly what I wanted, fitted to perfection”

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Posted 2 years ago

“The quality of the product I brought was very good and it looked great”

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Posted 2 years ago

“Really impressed with the sizing and the quality.”

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Posted 2 years ago

“Have already written a review.”

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Posted 2 years ago

“Very good service 👍🎄”

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Posted 2 years ago

“Item is great and a gift”

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Posted 2 years ago

“The hoodie I ordered is beautiful and fits lovely great value for money delivery is a bit long but definitely worth the wait I would definitely recommend this site”

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Posted 2 years ago

“Have lots of great items to shop at a cheap price. You can already find a surprise form here.”

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Posted 2 years ago

“Love the top beautiful”

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Posted 2 years ago

“Bought a hairpiece recently. Great quality, colour and price. Have bought from this company before so am sure of good quality they offer Due to distance and postal strikes in UK the delivery takes a bit longer at present.”

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Posted 2 years ago

“Really nice service!”

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Posted 2 years ago

“Bought some items of clothing and was amazed at the speedy turnaround, plus being able to track orders is a fantastic boost. A good company to deal with.”

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Posted 2 years ago

“Absolutely delighted with my first order . Can't wait for the other one to arrive Shame they both weren't in the same package as they were ordered at the same time .”

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Posted 2 years ago

“Very happy with lightinthebox every order came no hassle”

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Posted 2 years ago

“I have bought items from lightingthebox they were very good with sending orders and kept me informed of the progress of the delivery the company is 100% I will buy from them again”

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Posted 2 years ago

“!st Time I've used LightinTheBox and was very sceptital at 1st but thought I'd give them a go and was not disppointed the item I purchased was excellent 10 out of 10”

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Posted 2 years ago

“A very professional and well run service. I was really looking forward to this delivery and I'm totally over the moon with my top. I can't wait for Saturday when I wear it to the pub's Christmas raffle.”

LightInTheBox 5 star review on 13th December 2022

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,225 reviews