LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,193 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm pleased with my order and they arrived on time will be using this site again 😁👍”

Helpful Report

Posted 2 years ago

“So far everything i have bought i have been happy with, except a mens winter jacket that was the description of it, it turned out to be a t shirt that looked like a jacket, very disappointed in that ,the picture of it looks like a jacket”

Helpful Report

Posted 2 years ago

“I was super pleased with the mens fleece jacket, it was exactly as advertised, I was a little worried as some reviews weren’t very good, but it was perfect, thankyou,haven’t received sweater yet, but hope it’s as good as the fleece”

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Posted 2 years ago

“Convenience of ordering and promt delivery of the item would lead us to make further purchases”

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Posted 2 years ago

“Delivery was swift and quality brilliant. I will be ordering from Lightinthebox again!”

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Posted 2 years ago

“Excellent place to shop for all items including led lights. Well done for the great site. Very cheap too. Keep it up”

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Posted 2 years ago

“This is great place to find devices for all uses and amazing clothing from all different aesthics that you sure to enjoy as I do. Best place with terrific award systems. Go download the app or check out the website.”

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Posted 2 years ago

“Very happy with my purchases. Good quality and original designs. Shipping took longer than expected but to be fair deliveries have been delayed our end due to postal strikes. Would buy again from light in the box.”

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Posted 2 years ago

“Their Christmas T-shirts are amazing! Great designs and excellent quality which surprised me as they aren't expensive. I'll keep checking in!”

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Posted 2 years ago

“I recommend this site for interesting, stylish and different products. The delivery service is also very good.”

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Posted 2 years ago

“Reasonably priced - good value - excellent choice - efficient delivery.”

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Posted 2 years ago

“Excellent after sales service and extremely polite response to any questions. Thank you”

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Posted 2 years ago

“All the information given whilst processing and received by post office.Also a email confirmation of deivery”

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Posted 2 years ago

“Really easy site to use and a good selection of items”

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Posted 2 years ago

“5 ot of 5 Quality is exellent as well as price worth the wait of it arriving”

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Posted 2 years ago

“Lightinthdbox very cheap items, wide range of items great”

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Posted 2 years ago

“The tops I purchased fitted well, the material is good quality, quick and easy site to use,good prices.”

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Posted 2 years ago

“Exactly what I wanted, fitted to perfection”

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Posted 2 years ago

“The quality of the product I brought was very good and it looked great”

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Posted 2 years ago

“Really impressed with the sizing and the quality.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,193 reviews