LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This store is certainly one of the best i have used, what i ordered came on time and was exactly what i expected i can only expect this service to grow”

Helpful Report

Posted 5 years ago

“Highly recommended store with a fast and excellent service. I purchased an article and when I had a problem with local customs, LightInTheBox promptly solved my problem without hesitation. I can only recommend this store to all my friends.”

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Posted 5 years ago

“"My shopping experience was great, I got all the products I had requested for without lifting a finger. This site has saved me a lot of time, it has a great support team that ensures you get the exact product and in time. I can't wait to shop with you again, I'm so grateful this is the best site ever for online shopping”

Helpful Report

Posted 5 years ago

“I really had a nice time patronizing these guys. At first I was skeptical going into online shopping due to number of scams I'd been hearing about but with these guys, the opposite was the case. From their customer care to their product quality and design to shipping and delivery everything was super top notch. I really had a nice shopping experience with them and would still continue patronizing them. They are a very dedicated and professional team of workers. I recommend them to anyone anyday anytime.!”

Helpful Report

Posted 5 years ago

“i was introduced to this website by my friend, it is one of the best online product selling website i have seen in 2020, they sell their product in a price that everyone can afford, also the deliveries are made in time more than i even expected and lastly their customer service is amazing and 24hrs active and helpful”

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Posted 5 years ago

“i love this delivery service and very quick helpful friendliness of excelent couriers in a subtle way quick in a nutshell incredible and excellent customer service”

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Posted 5 years ago

“It a wonderful experience to be in partnership with this excellent company. They give you the best price and the products are of good quality.”

Helpful Report

Posted 5 years ago

“It a wonderful experience to be in partnership with this excellent company. They give you the best price and the products are of good quality.”

Helpful Report

Posted 5 years ago

“It a wonderful experience to be in partnership with this excellent company. They give you the best price and the products are of good quality.”

Helpful Report

Posted 5 years ago

“LightInTheBox made my life easier by providing a quality product and on time shipment. I recommend this product for all my friends , family and any one who is in need of good online shopping experience. they make all the detail staffs easy for user that make them different from other online shopping platforms out there.”

Helpful Report

Posted 5 years ago

“LightInTheBox is amazing!! The products are very high quality and not to mention the packaging is absolutely superior and ravishing. The package arrives on time as promised thanks to the customer service which is really superb, they make sure any shopping problem is taken care of ASAP!! Despite the pandemic I still got my order on time neatly packed in a clean packaging.”

Helpful Report

Posted 5 years ago

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Posted 5 years ago

“LightinTheBox have good quality product with best price and i like it”

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Posted 5 years ago

“LightinTheBox has variety quality product with affordable price and what i like the most is the shipment is on time their wonderful customer service is so fast.”

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Posted 5 years ago

“Lightin The box is really an awesome online service. You can shop from the comfort of your home and they deliver exactly what you have ordered. I love it.”

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Posted 5 years ago

“So i was looking for an online shopping platform and my neighbor who usually use this platform recommended it to me, so i went ahead and placed my order and within few days, the package arrived safely and well packed, also love their, prices which are pocket friendly. so I'd highly recommend this platform to anyone who wants to do some online shopping. Thank you and thumbs up.”

Helpful Report

Posted 5 years ago

“LightinTheBox has variety quality product with affordable price and what i like the most is the shipment is on time their wonderful customer service is so fast.”

Helpful Report

Posted 5 years ago

“amazing service delivery, no delays or such my order was delivered faster and the packaging was good”

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Posted 5 years ago

“So i was looking for an online shopping platform, then one of my friends recommended me this one, i placed my order and within few days, my package arrive and it was packed beautifully. So i like them because they deliver packages so fast and safe, The Price of items are amazingly pocket friendly. I'd highly recommend this platform to anyone who wants to do some online shopping, thank you so much guys and thumbs up”

Helpful Report

Posted 5 years ago

“I am very happy with my dress. Was delivered on time as stated and was beautifully packed. It was the exact colour, size ,brand, length, everything as it was posted. The price of package and delivery was surprisingly affordable. Totally going to buy again and again. And tell my Friends about this. Amazing service.”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews