LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LightInTheBox is the best online site I have ever used, their sales are set at affordable prices and am always looking forward to the flash sales. I most especially fell in love with their 3D print Tshirts, I think it even made me popular wearing them lol. I'd 100% recommend them to any one doing online shopping, you wont regret it”

Helpful Report

Posted 5 years ago

“LightInTheBox is the most ideal shopping site for me, they have sales at affordable prices. I usually mostly look forward to the flash sales every time and am very in love with their 3D printed shirts, think I even got popular cause of that lol. I'D 100% recommend them to any body shopping online, you wont regret it at all”

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Posted 5 years ago

“Nice nice nice nice nice nice nice nice nice nice nice nice nice”

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Posted 5 years ago

“Le meilleur du service client est d'avoir tout à votre portée sans avoir à bouger le petit doigt, et c'est ce que nous vous offrons. La livraison est immédiate et toute réclamation est une priorité afin d'offrir à nos clients un service de qualité sans pareil.”

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Posted 5 years ago

“This must be the best shopping experience I have had in a while, the product was intact and perfect when it arrived and it was just the way I wanted it. Thank you Lightinthe box for being so dependable, honest, prompt and reliable. Their products are affordable and can be shipped to anywhere in the world, also their support service is superb.”

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Posted 5 years ago

“Wow thanks bro for this wonderful online shopping wow I really love this so faster and easy to order I love you bro friends please this is real shopping try out and see for your self you are the best ...”

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Posted 5 years ago

“Wow I love this shopping very faster than all the shop I know online wow I really enjoy my self when I order they it faster I really love this bro thanks very easy to shopy with you ...please friends this is the only way to shop online please”

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Posted 5 years ago

“Shipping and delivery time were excellent. I recommend LightInTheBox. It is a reliable company if you are looking for good and quality products . They deal with items range between avcessories and clothing from the highest quality.And now i had my dress delivered safely for my date.”

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Posted 5 years ago

“I had the best shopping spree with lightin the box and the customer service was at notch as they were also approachable. Their items are of high quality and affordable prices within my range of spending compared to their competitors.I highly recommend lightin the best for the best shopping experience.”

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Posted 5 years ago

“The item I brought you was according to my desire and standard; the delivery was well done. best projector, fine and clear pictures sound is clear and on point I just love this product..... Working very well just as stated in the description. it's good for a commercial purpose Go for it.”

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Posted 5 years ago

“Fantastic quality chocolates will always buy from this excellent company. I really love the way they make the fastest delivery. I really appreciate that Satisfactory and efficient purchase am very happy with the item got my shoes fine! love em would order again”

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Posted 5 years ago

“Light in the box company with my experience in a few times is good. They have a verity of products one would like to shop, shipping and delivery I trust, very good customer care, returns are allowed and you are refunded with evidence. Thanks to the company”

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Posted 5 years ago

“LightInTheBox is a company I have tested. Their products are reliable. The have honest management policy. So you can go ahead to patronise them am sure you will not regret. Best of luck.”

Helpful Report

Posted 5 years ago

“Light in the box has an excellent customer service it's a very good app that you won't regret using so you can count on their customer service,and they also have amazing and affordable price that's better than most other competitors,and their delivery service is top notch. Try them out and I know that you definitely won't regret.”

Helpful Report

Posted 5 years ago

“I have tested this company, I have tried their product they are recommendable. I Will not hesitate to advice whoever that needed their product to go for it. They are trusted and reliable. Good lock.”

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Posted 5 years ago

“This is the best company you can trust when it come to shipping and delivery.Their price are good and customer service is just perfect.I wish to rate them a billion stars.”

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Posted 5 years ago

“Trust me this is the best company to trade with.When it come to customer service and delivery they are the best.If i am really to rate them i will give over a billion stars.”

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Posted 5 years ago

“LightInTheBox is awesome in that it covers all categories of what one would want for shopping. The products are of good quality, not forgetting the customer service which is outstanding. Item prices are quite affordable, they even have offers in the flash sales. Delivery is within the scope indicated which is right on time and returns within the 7 days rule.”

Helpful Report

Posted 5 years ago

“Am happy for shopping with you....this company is legit with cheap and best products , your company should have High rate for your good and best services this company gives to it's customers as on my side I received my product parcel I purchased from your company within a short period of time”

Helpful Report

Posted 5 years ago

“I will give a million 🌟 rate to Lightin The Box company if opportune to. First their customer service is awesome, always giving me a listening ear even when my questions are nasty. Products are the way you saw it online and they deliver to your door step.”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews