LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is really an amazing experience to shopping from hee.really they provided the best services I have ever used”

Helpful Report

Posted 5 years ago

“LightInTheBox is the best online site I have ever used,it is the most ideal shopping site for me, they have sales at affordable prices. I usually mostly look forward to the flash sales every time.Their products are affordable and can be shipped to anywhere in the world, also their support service is superb.”

Helpful Report

Posted 5 years ago

“LightInTheBox is the best online site in the world. I have ever used, their sales are set at affordable prices and am always looking forward to the flash sales. This site Shipping and delivery time were excellent. I recommend LightInTheBox. It is a reliable company if you are looking for good and quality products . They deal with items range between avcessories and clothing from the highest quality.And now i had my dress delivered safely for my date.”

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Posted 5 years ago

“LightInTheBox is the best shopping site I ever seen before. It's totally good for buyer. Everyone can shopping here easily because, it's deserve best price and low cost every product.”

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Posted 5 years ago

“Wow LightInTheBox is very nice, I just shopped with them and had a little complaint but it was dealt with well by their nice customer service and the good I ordered was delivered quickly. I will recommend others to try it because they are efficient and reliable...”

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Posted 5 years ago

“LightinTheBox is the best online shopping place to shop, have done so many online shopping, but lightinthebox is just so awesome wish people would shop here and experience what is good 👍, Best place to shop keep up the good work LightinTheBox you are the best.”

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Posted 5 years ago

“This is very trusted online shop. They can delivery product just a few days. I am very happy to get a good online shop like this.”

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Posted 5 years ago

“I have good experience in online shopping..it is really great,i bought one earphone,one watch,one robic cube,one chess box...all is really great..i am really happy for bought all the things in online”

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Posted 5 years ago

“reall this is the best company i like this best company. everyone like this best company. This must be the best shopping experience I have had in a while, the product was intact and perfect when it arrived and it was just the way I wanted it. Thank you Lightinthe box for being so dependable, honest,”

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Posted 5 years ago

“This company is really amazing. I always use their services and I am really satisfied,,, product quality and their serve made me happy”

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Posted 5 years ago

“this is a real and happy shopping experience I love their product quality thank you to all of their stuff”

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Posted 5 years ago

“its a very good website.its a very trusted site.everyone can join and invest here to earn money.i think its a very good site.its a very very good payable site and very helpful.”

Helpful Report

Posted 5 years ago

“LightlnTheBox is the best online shoping site...i liked this site always..the price is not so much,,customer service is excellent..they are delevery the product right time,,overall it is the best site for me”

Helpful Report

Posted 5 years ago

“I would like to say this "what you see is what you get" because when you order a product just by the visual appearance displayed on the site. Before ordering you must read the reviews about that particular product from different sites to ensure that the product is genuine. This will help you about the hassles of returning the product if not found up to your expectations”

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Posted 5 years ago

“wow, i am very happy. Lightinthebox customer servie, price are very cheap and delivery process are so good, i like it”

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Posted 5 years ago

“this is the most happenis for there me. i con't explain how much i can happy. This must be the best shopping experience I have had in a while, the product was intact and perfect when it arrived and it was just the way I wanted it. Thank you Lightinthe box for being so dependable, honest, prompt and reliable.”

Helpful Report

Posted 5 years ago

“We’re all about good ol’ retail therapy (as we sit here tracking the package from our latest Nordstrom spree), but did you know it’s also a huge mood booster? Yeah, you probably did, and so did we…but not in our wildest dreams did we imagine it could be so beneficial for our mental health. As if our online shopping addiction needed more fuel for its fire, a new study from e-commerce marketing firm Rokt, revealed that in a survey of more than 4,000 consumers, 81 percent said they were happiest when online shopping, beating out social media (or, in our case, our Instagram newsfeed full of cute puppies) by a landslide.”

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Posted 5 years ago

“They are greaaat. loved theam so much.Wow I love this shopping very faster than all the shop I know online wow I really enjoy my self when I order they it faster I really love this bro thanks very easy to shop with you ...please friends this is the only way to shop online please” I really recommend this to you.”

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Posted 5 years ago

“Great and excellent company with affordable price of good and wonderful qualities. The delivery is so fast. They have a very good customer service care”

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Posted 5 years ago

“Absolutely awesome. usually mostly look forward to the flash sales every time and am very in love with their 3D printed shirts, think I even got popular cause of that lol. I'D 100% recommend them to any body shopping online, you wont regret it at all . Always i like this ...”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews