LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rated this 5 stars because of the amazing customer service.thanks for make it easy and simple experience .”

Helpful Report

Posted 5 years ago

“LightInThebox is the best.There are lots of options to chose from.Good quality, best deliveries, best customer service support and lower prices.”

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Posted 5 years ago

“LightInTheBox is the best online marketing company, shipping 100% guaranteed, great company, I recommend it, thank you, brother.”

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Posted 5 years ago

“LightInTheBox has saved me a lot of money since their prices are affordable. Their customer service is excellent. You order and get your goods right into your doorstep.”

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Posted 5 years ago

“Good quality 'the price was affordable 'the delivery was easy”

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Posted 5 years ago

“LightInTheBox is the best online marketing company, shipping 100% guaranteed, great company, I recommend it, thank you, brother.”

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Posted 5 years ago

“LightInTheBox is the best online marketing company, shipping 100% guaranteed, great company, I recommend it, thank you, brother.”

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Posted 5 years ago

“It is a serious, disciplined company that you can rely on”

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Posted 5 years ago

“Lots of categories to choose from. You'll definitely find what you are looking for.”

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Posted 5 years ago

“Lots of categories to choose from. you'll definitely find what you are looking for.”

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Posted 5 years ago

“LightInTheBox is the best online marketing company, shipping 100% guaranteed, great company, I recommend it, thank you, brother.”

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Posted 5 years ago

“Good quality 'the price was affordable 'the delivery was easy”

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Posted 5 years ago

“Good quality 'the price was affordable 'the delivery was easy .Thank you”

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Posted 5 years ago

“Good quality 'the delivery is very easy. Thank you '”

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Posted 5 years ago

“I rated it five star because lightin has proven to be one of a kind in the affordable prices they offer and their customer services are quite awesome. They render quick delivery too. Try it and you won't regret it.”

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Posted 5 years ago

“Lightin is an awesome online service. It really delivers what you order. And would be glad to recommend someone to this service. I love it.””

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Posted 5 years ago

“I rated this 5 stars because of the amazing customer service. The price was very affordable as well and delivery was as quick as possible. Please try them out and you'll never regret it.”

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Posted 5 years ago

“LightIn the box is without doubt a wonderful place to shop for products... because they sell products of standard quality... my order was a testimony on arrival. safe delivery is one of their spec...”

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Posted 5 years ago

“The leather bag i bought was in good quality and shape!!”

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Posted 5 years ago

“Lightin is an awesome online service. It really delivers what you order. And would be glad to recommend someone to this service. I love it.”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews