LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their services are really amazing, no delays in delivery at all and their products are of good quality..shop with delight..”

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Posted 5 years ago

“i'm feeling very satisfied ,excellent support till i got the box”

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Posted 5 years ago

“They have the best shipping services , i bought clothes and it was delivered to me in a week.The delivery service was prompt and i would recommend this to anyone .”

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Posted 5 years ago

“The service is actually a good thing. They delivery is fast than you think and am very happy to be one of their customers.”

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Posted 5 years ago

“I would definitely recommend this company to anyone who wants to purchase merchandise that requires quick delivery.”

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Posted 5 years ago

“There delivery service is on and their prices are affordable. I recommend this website for anyone who wants to purchase merchandise and requires fast delivery”

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Posted 5 years ago

““Lightin the box is an awsome shipping service,they were fast in these times of Covid-19 and replied promptly to my enquiries. I would recommend them to anyone who wishes to ship stuff online.” thank you.”

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Posted 5 years ago

“Lightin the box is an awsome shipping service,they were fast in these times of Covid-19 and replied promptly to my enquiries. I would recommend them to anyone who wishes to ship stuff online.”

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Posted 5 years ago

“High quality of the product i like it”

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Posted 5 years ago

“It was so helpful thanks so much”

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Posted 5 years ago

“It helped me alot thanks so much”

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Posted 5 years ago

“تعد هذه الخدمة من أكثر الخدمات السريع و التي تمتلك مصداقية.”

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Posted 5 years ago

“My name is hamid laika I like”

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Posted 5 years ago

“نعم ، تجربتي مع هذه الخدمة كانت مميزة جدا، كما ان خدمة العملاء عندهم جيدة جدا ،والسعر مناسب وكدلك تسليم الخدمة بسرعة .”

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Posted 5 years ago

“LightInThebox is incredibly reliable in terms of Quality, Pricing and Delivery. My shopping experience so far is amazing. They deal with items of the best quality from clothing, toys, shoes, bags, jewelry, and watches. Their delivery is awesome, they ship between 1-2 weeks compared to the postal service. Purchasing from Lightinthebox has been smooth and efficient so far. They have Reasonable pricing and excellent product design, I highly recommend Lightinthebox to everyone.”

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Posted 5 years ago

“C est tout simplement j ai eu aucun probleme en terme de payement ou de leur produit! Les livraisons sont dans les temps je recommande fortement!!!”

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Posted 5 years ago

“Great product, good customer service, and quick delivery.”

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Posted 5 years ago

“I can say much because I'm new here”

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Posted 5 years ago

“High quality,good customer service response and quick delivery”

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Posted 5 years ago

“This company provide one of the very best customer service, and I wish all the others would do much of that.”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews