LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their prices are cool, affordable and fast delivery agents”

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Posted 5 years ago

“It was a wonderful experience for me it's a really great company”

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Posted 5 years ago

“It is very reliable and they always deliver on time. my experience with them so far has been nothing short of amazing”

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Posted 5 years ago

“It's a really great company, their customer service are fast and reply and answer all your questions, also price are at good rate with also fast delivery”

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Posted 5 years ago

“The company is the best. the prices are good”

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Posted 5 years ago

“They have cool price and fast delivery”

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Posted 5 years ago

“There have quality goods and very cool price, delivery very fast”

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Posted 5 years ago

“Very very nice I have been using this service over one year but services that they provide for us i s very good,they give you anything you ask for time and it is real good for every one”

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Posted 5 years ago

“Good and nice”

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Posted 5 years ago

“Wow!! A true experience the customer service is great, it has good designed wears, great choice if you decide to use the medium”

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Posted 5 years ago

“Wao the customer service is not bad we really appreciate your time and effort but only we ask kindly to improve on your delivery thank you so much”

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Posted 5 years ago

“Sincerely speaking the customer service was great not only that but it was fantastic even the price was not that bad but improve on your delivery”

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Posted 5 years ago

“customer service is off the charts, and the prices were affordable and a friend to the pocket.the delivery service offered was efficient. always a pleasure to shop with you.”

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Posted 5 years ago

“my experience with this company was very good. the have quality products and a very good customer service.”

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Posted 5 years ago

“my experience with light in the box was really excellent. the have good products and good customer service”

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Posted 5 years ago

“It has good, adorable ,designed wears in fashion section and the best automotives at relatively fair cost .”

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Posted 5 years ago

“LightintheBox has proven to be a life saver for my company. Much recommended especially to rising entrepreneurs”

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Posted 5 years ago

“LightintheBox has proven itself to be a reliable part of my company's operations. I would recommend to any up-and-coming entreprenuer and anyone else.”

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Posted 5 years ago

“oh really thank you cos my cousins used this service to get their products on time, i am witness.good service”

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Posted 5 years ago

“Great and nice”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews