LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and great”

Helpful Report

Posted 5 years ago

“All the things was good here . And alse i like the service .thank you”

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Posted 5 years ago

“I made an order last week after reading other reviews, to my greatest surprise, it arrived this week and it is exactly the way I saw it online. Now I'm going back to make another order, LightInTheBox is the best!”

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Posted 5 years ago

“it was a good service i get and delivery as well, it was good experience.”

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Posted 5 years ago

“lightin the box is the best ever. There's nothing amazing than having a stand where the services been rendered are perfect.”

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Posted 5 years ago

“Their prices are really pocket friendly and the delivery is super fast,never expected it to get to me that quick.”

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Posted 5 years ago

“It is convenient and safe to shop on this app. The price is the best and they deliver the products I purchased on time. Anytime am confused I do talk to the customer service. This app is simply the best to shop”

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Posted 5 years ago

“Well the services here worth 5 stars from my own point of view from the customer service to returns & refunds just wonderful.”

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Posted 5 years ago

“Got a delivery for a friend really fast”

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Posted 5 years ago

“great i liked it , I recommend this to evryone”

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Posted 5 years ago

“All that makes me happy”

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Posted 5 years ago

“Great service! Right on time and I loved it! Highly recommend it”

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Posted 5 years ago

“I really loved it , I recommend this to evryone”

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Posted 5 years ago

“Its a great service , I really loved it”

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Posted 5 years ago

“I'm quite impressed, the customer service is top notch, I'd recommend this to everyone, it's really the experience.”

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Posted 5 years ago

“its a great service. I loved it”

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Posted 5 years ago

“I like this services, Its amazing”

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Posted 5 years ago

“lightin the box is a reliable service. I just would thank you and for those who are reading my comment, I highly recommend this.”

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Posted 5 years ago

“Good service, I received my order on time, I highly recommended”

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Posted 5 years ago

“They have a very good shipping service I received my order on time”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews