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LightInTheBox Reviews

3.8 Rating 9,206 Reviews
69 %
of reviewers recommend LightInTheBox
Company Reviews Metrics
3.8
Based on 9,206 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Bright
Unverified Reviewer
“Based on my experience I have when I used this product I will recommending this to friends knowing it the best.”
Helpful Report
Posted 5 years ago
Fasakin Ifedayo
Verified Reviewer
“I don't really rate online company but my experience with LightInThebox was awesome and stress free so i had rate them with a five star, i would do more if I have the opportunity, i will recommend whoever is getting stuffs from online store should try them out cause they are awesome.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“It was a great experience, the product is excellent and the price is also highly recommended.”
Helpful Report
Posted 5 years ago
Basil Okello
Unverified Reviewer
“LIght the Box has amazing logistics methods and i can say is an honest and reliale company you wont regret using thier products.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Light in the box gives an awesome experience and the price is well recommended”
Helpful Report
Posted 5 years ago
Juciwrld
Verified Reviewer
“I really love this company, their customer service is exclusive really hoping to work with you guys again!”
Helpful Report
Posted 5 years ago
Naol
Unverified Reviewer
“It was a great experience, the product is excellent and the price is also highly recommended””
Helpful Report
Posted 5 years ago
Naoldejene
Verified Reviewer
“It was a great experience, the product is excellent and the price is also highly recommended.”
Helpful Report
Posted 5 years ago
Ab Am
Unverified Reviewer
“It was a great experience, the product is excellent and the price is also highly recommended”
Helpful Report
Posted 5 years ago
Ab Am
Unverified Reviewer
“It was a great experience, the product is excellent and the price is also highly recommended”
Helpful Report
Posted 5 years ago
Ab Am
Unverified Reviewer
“It was a great experience, the product is excellent and the price is also highly recommended”
Helpful Report
Posted 5 years ago
Ab Am
Unverified Reviewer
“It was a great experience, the product is excellent and the price is also highly recommended”
Helpful Report
Posted 5 years ago
Ab Am
Verified Reviewer
“It was a great experience, the product is excellent and the price is also highly recommended”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“I ordered and they delivered by post in less than 2 weeks and the prices are affordable giving you great value for your money.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“The delivery is good as it got delivered to me by post in less than 2 weeks. The prices are also affordable and you get great value for your money. I would recommend them anytime.”
Helpful Report
Posted 5 years ago
Oghenekparobor Arey
Verified Reviewer
“The prices of things on this web areabsolutely perfect and there delivery is always on time...I would really recommend”
Helpful Report
Posted 5 years ago
Ali Jones
Unverified Reviewer
“heard about this company through a friend and tried it... woow what an experience I realy had a good time, the shipping was on time and all my items as good as new. thanks and keep the good work”
Helpful Report
Posted 5 years ago
Abderrahim
Verified Reviewer
“affordable prices and too many categories to select from i really recommend it”
Helpful Report
Posted 5 years ago
Abderrahime
Unverified Reviewer
“the prices are affordable and there is many categories to choose from i really recommend it”
Helpful Report
Posted 5 years ago
Caroline Kimutai
Unverified Reviewer
“Amazing customer care services, fast delivery speed and high quality products”
Helpful Report
Posted 5 years ago
LightInTheBox is rated 3.8 based on 9,206 reviews
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