LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,181 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“yes very pleased with the purchase i made of a ring it went well it was delivered on time good price good quality really like it thanks”

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Posted 1 year ago

“Excellent outfit Dependable and reliable go for their stuff never regret it”

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Posted 1 year ago

“First class service good quality goods reliable 👌”

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Posted 1 year ago

“I found light in the box fast delivery”

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Posted 1 year ago

“Product was very good quality and exactly as described. Would certainly recommend light in the box for quality and value”

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Posted 1 year ago

“Quick delivery and nice quality item Thank you”

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Posted 1 year ago

“I found this firm a bit by accident whilst looking over a hobby site. I immediately fell in love with the clothing designs and the prices were very good. I placed several orders over time and as yet I haven't ever been disappointed. The designs are beautiful the sizing is good. The firm itself not only very reliable but proficient and professional. For me this firm and its goods are a keeper for me.”

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Posted 1 year ago

“Good t shirts at a good price”

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Posted 1 year ago

“Lovely items, huge choice, beautiful, vivid colours, good prices.”

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Posted 1 year ago

“Great range of products not got on the high Street!”

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Posted 1 year ago

“I can surely say that lightinthebox is the best thing l have ever Done absolutely great quality of goods l have already got over 100 people that l can call friends that have asked me about this and they r so pleased with there products I'm definitely going to shop more With u many thanks”

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Posted 1 year ago

“Brilliant seller great service 👏”

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Posted 1 year ago

“The advertisements are really well presented and provide a wealth of information about the products for sale! Well done!”

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Posted 1 year ago

“Love the clothes. Very warm and comfortable”

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Posted 1 year ago

“I love shopping online They selection isso vast. That you can buy from your own armchair without having to go out . From time of ordering you are kept update on where order is on the way to you.keep up the good work Teresa Ireland.”

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Posted 1 year ago

“Excellent company great product”

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Posted 1 year ago

“Good quality and service by keeping me up to date with orders I have placed”

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Posted 1 year ago

“Bought two items good quality and have ordered again.”

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Posted 1 year ago

“Excellent categories that were available with really fast delivery, they were all as described when delivered. Always exciting items of clothing and footwear and the T-shirts are extremely entertaining.”

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Posted 1 year ago

“Excellent service 🥰”

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Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,181 reviews