LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been pleasantly surprised with the quality and the prices of the items that I have received. I was kept informed of the parcel delivery via tracking. Arrived when the tracking system said it would. If any hold up I was kept informed. Will support LightIn The Box. Keep up the good work.”

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Posted 2 years ago

“Satisfied, love my purchase”

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Posted 2 years ago

“Great value, brilliant material, wonderful quality worth every penny spent! Thank you very much!! 😁😉👍”

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Posted 2 years ago

“Although I had a problem with an order the customer service I received was excellent.”

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Posted 2 years ago

“All the items I have bought have been true to size, they are well made and miost importantly they look good even after washing them. I will certainly be buying more.”

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Posted 2 years ago

“Very happy with my shirt 👕 ☺️”

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Posted 2 years ago

“Very Very good and quick delivery”

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Posted 2 years ago

“Very happy with all aspects of LightInTheBox”

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Posted 2 years ago

“You had exactly what I was looking for. Excellent speed in sending it to me. Many thanks. Alan”

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Posted 2 years ago

“My first order with LITB was very successful.I am very pleased with the polo shirt and the quality of the product.Shipment didn't take too long to arrive in the U.K.Tracking was also good.I wouldn't hestate to use LITB again and I recommend them.”

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Posted 2 years ago

“Delivered exactly as described, beautiful product.”

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Posted 2 years ago

“The dress is beautifully made in lovely quality material.Sizing is slightly on large size so i would probably go down a size next time. Excellent customer service and easy to contact”

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Posted 2 years ago

“I love using this company they have great quality items at a very fair price , im ordering almost every week now as they have everything and lots of unusual gifts as well”

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Posted 2 years ago

“Reasonable service depending on Royal Mail's delivery speed”

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Posted 2 years ago

“Always pleased with my items from this company”

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Posted 2 years ago

“I have had a good experience with LightInTheBox good quality products so far”

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Posted 2 years ago

“This is the first time I’ve used LITB and was very pleased with the service. One thing I will say is, always check the sizes per item then you won’t go wrong. Highly recommend”

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Posted 2 years ago

“Great company to buy items from that you want everything i got is great”

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Posted 2 years ago

“Very pleased with the quality of the item - at such a bargain price too.! Delivery tracking information was very helpful. Extremely impressed.”

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Posted 2 years ago

“Very happy this service. Item arrived in good time. Reasonable price for item and postage.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews