LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,202 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found light in the box fast delivery”

Helpful Report

Posted 1 year ago

“Product was very good quality and exactly as described. Would certainly recommend light in the box for quality and value”

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Posted 1 year ago

“Quick delivery and nice quality item Thank you”

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Posted 1 year ago

“I found this firm a bit by accident whilst looking over a hobby site. I immediately fell in love with the clothing designs and the prices were very good. I placed several orders over time and as yet I haven't ever been disappointed. The designs are beautiful the sizing is good. The firm itself not only very reliable but proficient and professional. For me this firm and its goods are a keeper for me.”

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Posted 1 year ago

“Good t shirts at a good price”

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Posted 1 year ago

“Lovely items, huge choice, beautiful, vivid colours, good prices.”

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Posted 1 year ago

“Great range of products not got on the high Street!”

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Posted 1 year ago

“I can surely say that lightinthebox is the best thing l have ever Done absolutely great quality of goods l have already got over 100 people that l can call friends that have asked me about this and they r so pleased with there products I'm definitely going to shop more With u many thanks”

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Posted 1 year ago

“Brilliant seller great service 👏”

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Posted 1 year ago

“The advertisements are really well presented and provide a wealth of information about the products for sale! Well done!”

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Posted 1 year ago

“Love the clothes. Very warm and comfortable”

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Posted 1 year ago

“I love shopping online They selection isso vast. That you can buy from your own armchair without having to go out . From time of ordering you are kept update on where order is on the way to you.keep up the good work Teresa Ireland.”

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Posted 1 year ago

“Excellent company great product”

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Posted 1 year ago

“Good quality and service by keeping me up to date with orders I have placed”

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Posted 1 year ago

“Bought two items good quality and have ordered again.”

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Posted 1 year ago

“Excellent categories that were available with really fast delivery, they were all as described when delivered. Always exciting items of clothing and footwear and the T-shirts are extremely entertaining.”

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Posted 1 year ago

“Excellent service 🥰”

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Posted 1 year ago

“very nice goods and very fast service ,i have place another order so well done”

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Posted 1 year ago

“Always deliver on time, keep you up to date with tracking, great products, never been disapointed, very good prices, excellent quality, always prepared to help if you have any difficulty, very satisfied customer, I have recomended to people I know.”

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Posted 1 year ago

“items i have purchased on the site have been of very good quality and they are excellent value for the price paid.”

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Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,202 reviews