LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really nice shirt. Good quality, true to size & arrived earlier than expected.”

Helpful Report

Posted 2 years ago

“I've only recently found this unusual site, it offers what many would regard as your usual items but also, if you're looking for something out of the ordinary or even something with a sense of humour, this is certainly top billing, and I will certainly keep calling on this collection of different time and time again, sizes are accurate and their uniqueness is temptation itself, I like it a lot, ENJOY yourself.”

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Posted 2 years ago

“The product was easy to purchase and was delivered on time. I will be buying again.”

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Posted 2 years ago

“They're very helpful.and they listen, and take on board what you say.great website...”

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Posted 2 years ago

“shopping with light in the box is a realpleasure and so easy”

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Posted 2 years ago

“Any clothes I bought lightinthe box have been true to size and exactly as described. I'm always happy with my purchases.”

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Posted 2 years ago

“Easy to follow website great prices and good choices”

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Posted 2 years ago

“I am thoroughly impressed by this company. They offer a huge range of quality products, guaranteed to please every taste, and I have had nothing but first class service from them. But don't take my word - try them for yourself; you won't be disappointed!”

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Posted 2 years ago

“My orders havee always received immediate attention and delivery is as stated or earlier”

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Posted 2 years ago

“I have placed 2 orders recently and have not been able to track them One of them is past delivery date According to your website they have been shipped and have arrived in Dublin but no further info as courier Fastway have not got them on their system Would appreciate an update Thanks”

Helpful Report

Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 102359215 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“Thought this might be a scam but pleasantly surprised at level of service and quality of products”

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Posted 2 years ago

“good item and price was write , fab”

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Posted 2 years ago

“I was pleased with my recent purchases & the quality , just waiting for my next order to arrive.”

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Posted 2 years ago

“Very good material”

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Posted 2 years ago

“I have been very satisfied with all the things That I have had from LightinTheBox and i would recommend it to anyone.”

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Posted 2 years ago

“Great prices and quick delivery products brilliant”

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Posted 2 years ago

“So many fabulous designs to browse through; I could do with some more wardrobe space!”

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Posted 2 years ago

“Love the shop. Thanks”

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Posted 2 years ago

“excellant quality good value would recomend people to see this for themselves ive been ordering for awhile now and everything ive bought is always delivered on time and packaged well a fab site”

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Posted 2 years ago

“Great the way the points add up”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews