LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,202 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything I have bought has been of a high standard and all sizes, have fitted correctly and a snuggly fit. Service and delivery has been always as stated and efficient. Always good service, and a high standard of all items bought, I recomend friends to look at their wide range of items querky and unusuall mens shirts, bright and different to make you smile, well worth buying.”

Helpful Report

Posted 1 year ago

“Very considerate sorted problems quickly and easily”

Helpful Report

Posted 1 year ago

“Great quality products and excellent service for all thanks”

Helpful Report

Posted 1 year ago

“All brilliant,quality very good,prices amazing”

Helpful Report

Posted 1 year ago

“Good quality goods, keenly priced and tracked delivery”

Helpful Report

Posted 1 year ago

“Great service and the tracking information was great.product was great quality and fitted well.”

Helpful Report

Posted 1 year ago

“Brilliant thank you so much.”

Helpful Report

Posted 1 year ago

“I was sceptical at first, but I have ordered a few things now, and had great communication and tracking plus the items are of good quality.”

Helpful Report

Posted 1 year ago

“Quality goods at exceptional prices, the variety of items available through the website is unbelievable.”

Helpful Report

Posted 1 year ago

“Very pleased with my purchase good value for my money and site easy to get around”

Helpful Report

Posted 1 year ago

“Great site lot's of un usual products that are different and interesting you cannot get in the shops in Birmingham city centre. site lots of choice of different products. Good quick delivery and priced well.Quality products.”

Helpful Report

Posted 1 year ago

“Always Deliver goods in time , always fit , great items n prices , one very happy returning customer D Rowlands 👌”

Helpful Report

Posted 1 year ago

“Great Christmas purchases made in the last month. 3 of the 4 items delivered very fast. Quality excellent. As always terrific value.”

Helpful Report

Posted 1 year ago

“I've used this site a few times now, and although I was a bit apprehensive at first, I will be using this site a lot more from now on, he itemsni have received have been excellent, and exactly as i expected them to be, I highly recommend it.”

Helpful Report

Posted 1 year ago

“Great communication and great products 👏”

Helpful Report

Posted 1 year ago

“Good quality products and easy to us app Quick delivery”

Helpful Report

Posted 1 year ago

“The stuff came very quickly I did not expect it so soon .”

Helpful Report

Posted 1 year ago

“This a good way to shop the clothes I have got are good quality.”

Helpful Report

Posted 1 year ago

“Great products, inexpensive and very good customer service.”

Helpful Report

Posted 1 year ago

“I have purchased a few items from this online company. Always suspicious at first of new sellers but I was surprised by the selection and quality. I will continue to shop with them in future as the value of products is excellent.”

Helpful Report

Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,202 reviews