LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,181 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality clothes and fast delivery. Will bit there again”

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Posted 1 year ago

“Just brilliant service, all items received were perfect size, quality and colour, thank you”

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Posted 1 year ago

“The value and service was exceptional”

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Posted 1 year ago

“All is well, thank you.”

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Posted 1 year ago

“Great products delivered quickly”

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Posted 1 year ago

“ordered on the 26/10/2023 here on the 31/10/2023 enjoy shopping at lightinthebox will shop some more 100% grat service chris”

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Posted 1 year ago

“Decent company to deal with. Vast product range and quality versus price is great. Delivery times are ok too; not next-day but perfectly adequate.”

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Posted 1 year ago

“I found it easy to find the items I was looking for,and ordering them .The service is very good and the product perfect.”

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Posted 1 year ago

“I recently purchase a pink jacket from this website and its absolutely beautiful very warm and cosy. Would recommend if anyone thinking of purchasing.”

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Posted 1 year ago

“Lovely unique clothing, fabulous prices, excellent customer service, highly recommend. Superb company”

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Posted 1 year ago

“Very pleased with golf purchases”

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Posted 1 year ago

“Beautiful jumper, lovely quality and fits perfectly.”

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Posted 1 year ago

“Good quality product and quick reliable service”

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Posted 1 year ago

“Great service good quality products”

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Posted 1 year ago

“I was waiting for the usual long wait but was suprised to get the parcel within the specified time frame. Said parcel was wrapped securely and intact. item was a good fit and good value for money.”

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Posted 1 year ago

“Good products, quick delivery and value for money”

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Posted 1 year ago

“I received my order in time and the material is so good”

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Posted 1 year ago

“I love your clothes.”

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Posted 1 year ago

“litb have away delivered on time with quality good and the fit is great and the fact they use the royal mail is great as if a courier im not too sure about getting my goods on time”

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Posted 1 year ago

“LightinTheBox is definitely the best online shopping available. The list of goods available is unending, all of which is first-class quality. I have never waited more than 2 weeks for any orders and everything has been packed expertly. Give yourself a treat...order your winter sweaters from LightinTheBox !!”

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Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,181 reviews