LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,218 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely unique clothing, fabulous prices, excellent customer service, highly recommend. Superb company”

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Posted 1 year ago

“Very pleased with golf purchases”

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Posted 2 years ago

“Beautiful jumper, lovely quality and fits perfectly.”

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Posted 2 years ago

“Good quality product and quick reliable service”

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Posted 2 years ago

“Great service good quality products”

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Posted 2 years ago

“I was waiting for the usual long wait but was suprised to get the parcel within the specified time frame. Said parcel was wrapped securely and intact. item was a good fit and good value for money.”

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Posted 2 years ago

“Good products, quick delivery and value for money”

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Posted 2 years ago

“I received my order in time and the material is so good”

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Posted 2 years ago

“I love your clothes.”

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Posted 2 years ago

“litb have away delivered on time with quality good and the fit is great and the fact they use the royal mail is great as if a courier im not too sure about getting my goods on time”

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Posted 2 years ago

“LightinTheBox is definitely the best online shopping available. The list of goods available is unending, all of which is first-class quality. I have never waited more than 2 weeks for any orders and everything has been packed expertly. Give yourself a treat...order your winter sweaters from LightinTheBox !!”

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Posted 2 years ago

“The delivery time between payment time and the goods getting to the customer in my own case is very satisfactory, that is the deliver products on time and the product are actually of good quality, what you ordered is what you are been given and thats amazing.”

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Posted 2 years ago

“Very happy with my purchase good fit”

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Posted 2 years ago

“Fast delivery and some cheap products”

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Posted 2 years ago

“I find it easy to order and I receive my orders quite quickly very happy”

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Posted 2 years ago

“ITEMS were of the best quality value for the money and delivered very fast. The company also very often send e-mails informing me of special offers which can save you up to 60%”

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Posted 2 years ago

“Sofia and Stefan are my 3 and 4 year old grand children, and they were delighted with their shirts.”

LightInTheBox 5 star review on 17th October 2023

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Posted 2 years ago

“The reason I have ordered from this company is because it offers different products and I like that.”

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Posted 2 years ago

“We have been happy with all items we have received from Light in the Box. All reasonabaly priced.”

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Posted 2 years ago

“Great selection. Great value. Super fast shipping. Great discounts”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,218 reviews