LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,181 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service has been reliable on every order and they keep you posted on the status of the deliveries. The quality of the merchandise is also good”

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Posted 1 year ago

“Fantastic Site very happy with my purchases”

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Posted 1 year ago

“From start to finish, good selection, good affordable prices & very quick delivery. Would highly recommend , will definitely order again”

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Posted 1 year ago

“I have always been delighted with my purchases, they arrive as described and are good value for money.”

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Posted 1 year ago

“Clothes lovely. Bought for a wedding felt great. Order in plenty time for sizes”

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Posted 1 year ago

“Great shopping experience, something for everyone! Delivered to your door.”

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Posted 1 year ago

“Amazing shirts that really stand out. Well made well and so far consistent sizing. Well done to all involved.”

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Posted 1 year ago

“Item arrived and am very pleased with it”

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Posted 1 year ago

“Shirt arrived within stated timescale and is of very good quality and fits perfectly as per size quoted. I will buy more.”

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Posted 1 year ago

“There's a huge amount of choice in clothing In LightinTheBox which is great, but you do have to check the sizing very carefully. Not exceptional quality but good for the price.”

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Posted 1 year ago

“Great product and grate service.”

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Posted 1 year ago

“Great price and quick delivery”

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Posted 1 year ago

“The sales service is exceptional with regular communications regarding the delivery which is always very timely. The product is great value with a superb collection of clothing which are very 'funky'. I would highly recommend this company if you are looking for something a little different.”

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Posted 1 year ago

“Found everything as advertised and delivered when said”

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Posted 1 year ago

“Always pleased with the quality of product and service from lightinthebox.”

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Posted 1 year ago

“Used this site a lot and have never had a problem with delivery or any products. Fantastic service all round at unbelievable prices.thanks”

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Posted 1 year ago

“Good quality at reasonable prices”

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Posted 1 year ago

“Great service and great products. Bought chair covers which were a perfect fit, lovely fabric and design. Brightened up our dining room. Would highly recommend . Products were delivered very quickly - very happy with our purchase and service.”

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Posted 1 year ago

“Ihave given you a 5 star rating because of the followig, a great looking catalogue, ease of ordering & payment & finallya quick response on delivery. Thank you very much. Please bear in mind that this is my opinion because I have had great service & great products & no problems.”

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Posted 1 year ago

“.”

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Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,181 reviews