LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WONDERFUL SITE WEB I LIKE IT”

Helpful Report

Posted 4 years ago

“This is a very accurate online shopping site their delivery time is so quick it's a very good and awesome site highly recommended to all of you.”

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Posted 4 years ago

“Very good, I liked that!”

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Posted 4 years ago

“i love shopping online, fast delivery and total satisfaction when using.”

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Posted 4 years ago

“Amazing website, I recommend it for you!”

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Posted 4 years ago

“I order a pair of shoes and I got exactly what I ordered for with an even better quality.., I was In contact with the customer service until my goods arrival and they responded swiftly.”

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Posted 4 years ago

“It was really good. There prive negotiable and fast delivery it was awesome i like it.”

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Posted 4 years ago

“Great Service this company .The product quality is also good and the delivery time is fast. I will continue to purchase from them. Thanks”

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Posted 4 years ago

“This site is very good.I used this.This is very legend ery site.I recommend to everyone.”

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Posted 4 years ago

“My shopping experience with Light in The Box was absolutely pleasing. No delays, best products as shown, and reliable support system.”

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Posted 4 years ago

“Great Service this company .The product quality is also good and the delivery time is fast. I will continue to purchase from them. Thanks”

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Posted 4 years ago

“Wao amazing.i really like it.kt is best shopinv place.i recommended everyone to try it once.i buy many things and I am full satisfied.thanks”

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Posted 4 years ago

“The company services is very good and staffs are professional”

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Posted 4 years ago

“Ordered some snazzy shoes & a Skull T-shirt. All arrived promptly. Must say the Shoes prompted lots of complimentary remarks.”

LightInTheBox 5 star review on 13th August 2021

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Posted 4 years ago

“purchasing from Lightinthebox is very good place and price wise is compared from other saler’s is cheap and customer service is excellent they dills very efficient and good service”

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Posted 4 years ago

“As a first timer customer I was very impressed with the service I received. My purchase arrived within the time specified and to the quality I expected. Definitely use again.”

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Posted 4 years ago

“Got my 2 watch covers for my Huawei brilliant job and even better price, thank you lightInTheBox”

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Posted 4 years ago

“What you see is what you get. Quality, excellent. Colours: vivid. Delivery: considering Company in China & I live in England, excellent. I cannot find fault anywhere. I would recommend Light in the Box to everyone”

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Posted 4 years ago

“Very goodsite, my strap is just what I needed. Good on follow up information.”

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Posted 4 years ago

“Really great products at very reasonable prices!”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews