LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived when expected”

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Posted 4 years ago

“You'd be surprised at the quality of the merchandise for the prices charged. Obviously delivery can take a while sometimes but that is expected.”

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Posted 4 years ago

“This was my first purchase from Light in the box and I was very impressed with the saving on my headphones which were dramatically cheaper than the rest of the market and there was great communication. I will be us them again soon!”

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Posted 4 years ago

“Different, in a good way! Interesting designs and choices you don't see anywhere else.”

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Posted 4 years ago

“Very good products and fast delivery services.”

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Posted 4 years ago

“I've had no problems with lightinTheBox, the cycling jersey and cycling gilet have both been top quality products at a excellent price. Will definitely buying from them again in the future.”

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Posted 4 years ago

“Very good company, great service, couldnt be happier. Will use again”

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Posted 5 years ago

“Really cheap, quality isn't bad - Hit and miss id say - some items better than expected some not as they looked online. Great customer service.”

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Posted 5 years ago

“They have dealt with my problems well. Although some of the clothes were small, they were of gòod quality and the tee shirts I bought fitted well. Will buy from them again.”

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Posted 5 years ago

“Excellent product and very good value for money, l worked in clothing trade for 40 years plus as a senior manager and if the quality of a purchase was unacceptable it would be returned with no favourable comments. However in this case the quality was great and especially the price. Will recommend”

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Posted 5 years ago

“The ladies clothes I ordered were too small. I have sent them back and am still waiting for a refund. The fit watches I am sending back as one of them has fallen to pieces on the third time of charging. The men's tee shirts are fine.”

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Posted 5 years ago

This is Customer Service Supervisor from Lightinthebox. I've checked and regret to find that you returned the ladies clothes and watch without our approval. Could you please advise us to which address you returned the order? I had conducted new Ticket ID =24393118 in our ticket center to follow up your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation. Thank you for your understanding and cooperation in advance.

Posted 5 years ago

“Looks and fits perfectly. Great fabric”

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Posted 5 years ago

“Love your site, so many different things and amazing designs. I'm always telling others to visit your site for great gift ideas,”

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Posted 5 years ago

“I have received Very good quality products, at good prices and quick delivery”

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Posted 5 years ago

“Good value for money good quality”

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Posted 5 years ago

“I am delighted with my swimming hat. It looks fabulous and is a nice tight fit and keeps your hair dry. Delivery was very quick.”

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Posted 5 years ago

“Loved the fitbit straps I bought..good quality..delivery time was good.”

LightInTheBox 5 star review on 7th September 2021

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Posted 5 years ago

“Good service and product”

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Posted 5 years ago

“I love the cycling jerseys -- which are great for running wear. Colorful, well made, durable and super value for money. Five star company, who keep you updated on carriage. Excellent experience in shopping with them.”

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Posted 5 years ago

“I recently bought a pair of white lacy sandals. They were perfect to go with my wedding outfit. The size was just right. The delivery was on the date advised. I was therefore very happy with the purchase However I would have appreciated an enail to confirm the order and one to confirm the delivery. Raywyn Law”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews