LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,199 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service and super fast delivery”

Helpful Report

Posted 4 years ago

“Through this site I bought many things on offer time. The quality was good and safe. The given details was true to buy. Quality was good to buy ..”

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Posted 4 years ago

“It's too much fast for delivering to the customer. I love it. Keep going man!”

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Posted 4 years ago

“I am so much delighted to use this platform or site to buy and order my stuff. I am very satisfied with their customer service too and the Delivery time.”

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Posted 4 years ago

“It's a good online shopping with fast delivery, great customer service and pocket friendly prices”

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Posted 4 years ago

“It's an interesting shop with fast delivery, good customer service and a wide range of items at affordable prices”

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Posted 4 years ago

“This is my very first order through site, and I am totally and completely satisfied! The fit is great and so are the prices.”

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Posted 4 years ago

“Great cheap and easy working too,their service is on time and satisfactory,thanks for your help.”

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Posted 4 years ago

“It's very easy and simple. And also very helpful”

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Posted 4 years ago

“This is one of the best services I have used. Quality and Reputation. Everyone please experience it.”

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Posted 4 years ago

“I bought a lot of goods online, and really that was Much better than shopping in the middle of gatherings, especially during the Corona crisis.”

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Posted 4 years ago

“I had a positive experience with this service. I admire their efficient shopping service. One of the best shopping service i ever used. Thank you guys. Again thank you.”

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Posted 4 years ago

“It is good for use. And i will use it next.”

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Posted 4 years ago

“Good selection.Good sizing guide for each garment.Easy to use. Looking forward to receiving order. Large selection to choose from. Ordering process fairly straightforward. Only downside is that some sizes don’t quite match Australian I.e. I bought a medium sized tee shirt which was probably closer to L/XL so I tend to wear it on really hot days.”

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Posted 4 years ago

“The best place to buy. They give great service for us. we can buy good items for low price. this place has good and helpful custom service. I highly recommend”

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Posted 4 years ago

“One of the best shopping online site.Nice UI,fast loading,many high quality products with good price.The support service also fast and so nice.Highly recommend this site !”

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Posted 4 years ago

“Online shopping is best way of shopping today. Today work is technically work. So online shopping is a without any problem.”

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Posted 4 years ago

“Happy customer. Great online shopping experience. Delivery comes quickly.for reasonable price to good products 😍”

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Posted 4 years ago

“Happy customer. Great online shopping experience. Delivery comes quickly.for reasonable price to good products 😍”

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Posted 4 years ago

“Your price delivery time is very good and your shopping system is nice keep it up”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,199 reviews