LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,198 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At First, I didn’t forget my first online shopping. I was 18 years old; I was studying my UG in The American college. I do know much about online shopping. My friend who is ordered a sunglass from online. I ask to him about the price. I was a little surprised that the price is very cheap compared to traditional shopping. Then I planned to shop online. The first time, it was so hard to buy a product from the online. Many questions are coming across in my mind. Is the product of good quality? Is the product coming without damage? Is the product cheaper in traditional shopping? To be honest, in the beginning, I didn’t trust the online shopping. I search for a loafer shoe on Amazon, Flipkart. I know only these two e-commerce websites in the beginning. I have checked the price on both websites and I went to a shoe store which is nearby my home. The price is low compared to the shoe store. So I decided that I am going to buy this loafer via online. After that, I have to decide where I can buy the loafer. This is the next problem that I faced when I was shopping online. Then I compared and verified the price, quality, seller, comments, and customer rating with Amazon and Flipkart. At last, I have decided to buy in Amazon. I have set up the new profile and ordered the loafer shoe at the price of 275 rupees. It was the first time I am purchasing the shoe online. So, I get excited to receive it. I was waiting for 7 days to receive the shoe from Amazon. Finally, I have received the shoe. I paid the cash on delivery. The shoe quality is amazing at the cheapest price. It is comfortable to my feet. It is looked amazing and I loved it. I have gained a new experience by shopping online. It is encouraged by online shopping. It is a very convenient way and simple. We can buy the product without going to the store, without torturing the shopkeepers. We simply purchase the item through our mobile. And then, I have purchased a lot of items through Amazon & Flipkart. Recently I bought a mobile phone from Amazon. the main advantages of shopping online are convenience and cost savings.”

Helpful Report

Posted 4 years ago

“I ordered from them twice and they delivered my parcels very fast. High quality and low price”

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Posted 4 years ago

“This a very great and perfect think i never know it before after i know about it iam shocked is very helpful for us so many ways.Thanks for this !”

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Posted 4 years ago

“wow, nice one service. their service are so good. i like it so much”

Helpful Report

Posted 4 years ago

“Go to https://www.reviews.io/company-reviews/store/light-in-the-box-uk/1" Rate 4 or 5 stars and then you will see the comment place to write a review Write a postivie online shopping review experience in good english. Submit the review per instructed on website.”

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Posted 4 years ago

“One of the best online shopping site ever”

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Posted 4 years ago

“This is a very nice shopping site. I am very satisfied. You can all go shopping. Delivery is very quick. Thanks”

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Posted 4 years ago

“Good product & perfect service as well, I strongly suggested everyone to go for their service”

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Posted 4 years ago

“Light In The Box is such a great website for online shopping. Their website is so smooth & on point. I purchased few items from them & they were delivered on time. I'd recommend them to anyone.”

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Posted 4 years ago

“It's a good online shopping with fast delivery, great customer service and pocket friendly prices” It's a good online shopping with fast delivery, great customer service and pocket friendly prices””

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Posted 4 years ago

“LightInTheBox is a legit company and has pure quality service. My experience with their service was so good , everything went smoothly without any problems. Has a bright future in the field.”

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Posted 4 years ago

“this company has really fast delivery systems and fair payment get from customers. recommended for all new users with 100% satisfaction.”

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Posted 4 years ago

“In fact, their service is much bigger and more efficient than I thought. It only takes a very short time to bring the goods home, Items can be easily taken home. Also, these products are very high in quality.No damage was done even while transporting the goods home. An institution that can be said to be one hundred percent confident.Thank you.”

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Posted 4 years ago

“very good marketplace...good teamwork.”

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Posted 4 years ago

“Very nice shopping platform. their services are great. quality of products are awesome. delivery service is awesome. customer service is great. recommended platform.”

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Posted 4 years ago

“Wow i have must fast online shop. And this online shop is so good and fast.thank you.”

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Posted 4 years ago

“This is really good. Good service.. Everyone can shopping here”

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Posted 4 years ago

“it's an amazing online shop, great service, and fast delivery. I love it”

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Posted 4 years ago

“Really This is the best online shopping platform.. really i satisfied this product quality and Price..i highly recommend it..nice men!!”

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Posted 4 years ago

“great service and super fast delivery”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,198 reviews