LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,198 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love to shop with you"s. Thank you"s all is good with Lightin the box.thank you all so very much.!!!!”

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Posted 3 years ago

“I'm now awaiting delivery of my third order from this excellent company. Their T-shirts are just my style, which is the reason this is my third order from them. Also their excellent communication and speed of delivery are top rate as well.”

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Posted 3 years ago

“I bought t-shirts for my 2 grandchildren, aged 5 and 9. The sizes were very accurate, communications regarding delivery were excellent. Delivery was speedy. No complaints at all.”

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Posted 3 years ago

“excellent quality, and perfect fit... will defiantly order another pair and have full confidence to order other products..”

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Posted 3 years ago

“Absolutely brilliant service”

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Posted 3 years ago

“Really good pants.”

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Posted 3 years ago

“Very professional and true to word.”

LightInTheBox 5 star review on 17th August 2021

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Posted 4 years ago

“Everything is excellent and arrived promptly. The fit of the items is good”

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Posted 4 years ago

“It offers products of a great quality at a better price. I’m pleased also that the items ship fast and don’t burn my wallet!”

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Posted 4 years ago

“I have been very pleased with all my purchases from LightInTheBox”

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Posted 4 years ago

“Lovely fitting, light comfortable material, absolutely love them”

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Posted 4 years ago

“Loved my purchase of a gold bodice, fits perfectly, really well made and so unique. Delivered in the specified time scale. Nice price too.”

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Posted 4 years ago

“One of the best online shopping places I've ever shopped. Their service is top-notch. On my first order, I even got a discount! And even though pandemic going on, they delivered the product and with very much maintaining safety precautions. Highly recommended!”

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Posted 4 years ago

“I loved everything, I recommend them good prices and quality”

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Posted 4 years ago

““YOU’RE DOING GREAT” This is absolute best internet shopping webpage there conveyance time is so speedy its generally excellent and magnificent website prescribed to every one of you”

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Posted 4 years ago

“The Light in the Box It is a great site for online shopping, in addition to fast delivery, as well as special and reasonable prices with discounts.”

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Posted 4 years ago

“Highly recommended online shopping store. Excellent service they provide. LightlnTheBox clothing shop is really amazing, products are exactly same as shown on the image. They have good sizing guide for each garment. Easy to use, and great price. Really very good experience with Light in The Box!”

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Posted 4 years ago

“Yes, it is really a great site, I advise everyone to try it”

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Posted 4 years ago

“I was really satisfied and I think that was awesome the quality was perfect and every on a single person would try that really usefull”

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Posted 4 years ago

“Best online shopping experience ever I bought one item from this store. And product quality is very good. The customer service is very professional and i am satisfied. Thanks 👍”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,198 reviews