LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,198 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service is yours and the price is very low. thanx for giving us a excellent online experience.”

Helpful Report

Posted 4 years ago

“Rarely do I give 5-star reviews, but the great shopping experiences on Light In The Box made me do it. The goods I buy are always delivered on time, not damaged or distorted.”

Helpful Report

Posted 4 years ago

“It's a amazing online shopping mall. It deliverers orders very Quickly. I fully support you.”

Helpful Report

Posted 4 years ago

“My experience with this company is very high. I am really satisfied after used this site.this site is legendry site i used many time and i really enjoyed i reccomended for all people.”

Helpful Report

Posted 4 years ago

“LightInTheBox.com is a real company. They have Very good quality material and delivery is so fast, i like LightInTheBox.com.”

Helpful Report

Posted 4 years ago

“Great Service this company .The product quality is also good and the delivery time is fast. I will continue to purchase from them. Thanks”

Helpful Report

Posted 4 years ago

“Great Service this company .The product quality is also good and the delivery time is fast. Great cheap and easy working too,their service is on time and satisfactory,thanks for your help.”

Helpful Report

Posted 4 years ago

“I am satisfied with the purchase I have made with them, the package has arrived very quickly, so I recommend shopping with them, giving prices according to your pocket.”

Helpful Report

Posted 4 years ago

“I like their service.They are very professional.Higly recommended.”

Helpful Report

Posted 4 years ago

““I love then,their support us attentious,the price,and timing are great, the quality toon the site is legendry site i used many time and i really enjoyed i reccomended for all peaple””

Helpful Report

Posted 4 years ago

“I am impressed. It's a good online shopping with fast delivery, great customer service and pocket friendly prices. I will recommend this to everyone.”

Helpful Report

Posted 4 years ago

“I love their products there quality is excellent with a super fast delivery”

Helpful Report

Posted 4 years ago

“Im very satisfied with Light In The Box online shopping store , i ordered lot of things with high product quality , And fast delivery with good customer service , Thank u for ur great service....”

Helpful Report

Posted 4 years ago

“Light In The Box is one of the best companies, I really recommend it highly customer service and delivery times are very good”

Helpful Report

Posted 4 years ago

“It's a great shopping company. Delivery very fast and Their services is awesome.”

Helpful Report

Posted 4 years ago

“Great company, good price, and amazing customer service. I definitely recommend it!”

Helpful Report

Posted 4 years ago

“this is so good serivce. thank you very much.”

LightInTheBox 5 star review on 17th August 2021

Helpful Report

Posted 4 years ago

“Best prices on internet and good value. A lot of wonderful things to have. Delivery in short time. I love It.”

Helpful Report

Posted 4 years ago

“It's provide nice service and it's product quality so amazing and it's customer support nice I suggest to all of you you can purchase product from this site”

Helpful Report

Posted 4 years ago

“one of the best place to get you stuff. delivery was on time and it was nice service”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,198 reviews