LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“Love my dress, waiting u til July to wear for my event but looking to purchase another one for an October event if all goes well !”

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Posted 2 years ago

“Enjoyed getting my parcel on time and the items I picked was mostly what I had expected in quality”

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Posted 2 years ago

“Excellent quality garments and brilliant service.”

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Posted 2 years ago

“Trustworthy, informative, engaging and always helpful. My products arrived in great condition and was packed professionally.”

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Posted 2 years ago

“Very happy.”

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Posted 2 years ago

“Thanks for quick delivery and good quality product”

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Posted 2 years ago

“Received goods in good time and very happy with shirts .Recomended”

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Posted 2 years ago

“Excellent customer service and great products.”

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Posted 2 years ago

“I've found the site very good, with a virtually unlimited range of products to choose from. Decent prices, even before the excellent discounts, and quality products. Reasonably prompt delivery as well. Overall, I have been happy with my various purchases over the past couple of years and would recommend LITB.”

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Posted 2 years ago

“LightInTheBox is the perfect site quality clothing great designs , I ordered my item and it arrived on time I shall be ordering again”

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Posted 2 years ago

“Your blouses/ shirts, they are everything comfortable and the colors are beautiful, I have bought quite a few, and well definitely be buying more thank you.”

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Posted 2 years ago

“Great items at great prices 👍”

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Posted 2 years ago

“Great suite for wedding and nice linen shirt”

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Posted 2 years ago

“I bought 3 hats which all came in the same box wrapped individually. No order note, purchase note, nothing of any confirmation description either. Very disappointed in warped brims on each of the hats. They look as if they've been poorly stored. Still looking how to return them.”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 102836807 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“Fantastic shirt, highly recommended”

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Posted 2 years ago

“Iv found items iv ordered to be of good quality. Been pleased with sizing.also communication very good.”

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Posted 2 years ago

“It was perfect service long may it continue”

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Posted 2 years ago

“Excellent items and service would use again and highly recommend to others if they see something they like but not sure”

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Posted 2 years ago

“Great company, easy shopping,fantastic range and styles of products, a little more expensive but well worth it. Will keep checking online and buying.”

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Posted 2 years ago

“good choices”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews