LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,291 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“It was perfect service long may it continue”

Helpful Report

Posted 2 years ago

“Excellent items and service would use again and highly recommend to others if they see something they like but not sure”

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Posted 2 years ago

“Great company, easy shopping,fantastic range and styles of products, a little more expensive but well worth it. Will keep checking online and buying.”

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Posted 2 years ago

“good choices”

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Posted 2 years ago

“Excellent products and prompt delivery.”

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Posted 2 years ago

“Two orders placed and received ... excellent speed , quality of product and delivery ... prices perfect ... definitely will be a regular customer ... great job”

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Posted 2 years ago

“Sizings can be difficult but overall the quality is very nice.”

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Posted 2 years ago

“Magic stuff very high quality”

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Posted 2 years ago

“I was a bit wary about ordering from a website I had not used before, but decided to go ahead and I am glad I did. I am so happy with the product I bought, and the price I paid. I will be looking here again when I need something else”

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Posted 2 years ago

“I wish you were as quick at delivering as you are in asking for complements. The product hasn’t arrived yet!”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 102818264 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“good product good communication throughout delivery.”

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Posted 2 years ago

“I have been pleasantly surprised with the quality and the prices of the items that I have received. I was kept informed of the parcel delivery via tracking. Arrived when the tracking system said it would. If any hold up I was kept informed. Will support LightIn The Box. Keep up the good work.”

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Posted 2 years ago

“Satisfied, love my purchase”

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Posted 2 years ago

“Great value, brilliant material, wonderful quality worth every penny spent! Thank you very much!! 😁😉👍”

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Posted 2 years ago

“Although I had a problem with an order the customer service I received was excellent.”

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Posted 2 years ago

“All the items I have bought have been true to size, they are well made and miost importantly they look good even after washing them. I will certainly be buying more.”

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Posted 2 years ago

“Very happy with my shirt 👕 ☺️”

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Posted 2 years ago

“Very Very good and quick delivery”

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Posted 2 years ago

“Very happy with all aspects of LightInTheBox”

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Posted 2 years ago

“You had exactly what I was looking for. Excellent speed in sending it to me. Many thanks. Alan”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,291 reviews