LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,291 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“Excellent service from online shopping experience from start to delivery topmarks Love the way you keep your customers happy with the updates on your delivery service. Thank you. Teresa”

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Posted 2 years ago

“Great site with a fantastic range on offer. The material and fabric of the clothes is amazing.”

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Posted 2 years ago

“item arrived in reasonable time and was well packaged. The shirt was a good fit and the graphics were sharp and clear. The graphics are part of the shirt and not iron on transfers like some cheaper shirts. A nice comfortable product. well done.”

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Posted 2 years ago

“Great product and good service.”

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Posted 2 years ago

“Received my order within time scale… excellent quality and perfect size. Have placed another order.”

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Posted 2 years ago

“Excellent quality”

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Posted 2 years ago

“Over then last year or so I have bought many Items from this site & as long as you take the time to read the size chart provided I have always been very happy with my purchases. I like the variety of the shirts & Tee shirts plus I can always find things for my Grandchildren for Birthdays, Christmas etc. Tools etc are always at a good price & turn up promply on time.”

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Posted 2 years ago

“No comment”

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Posted 2 years ago

“Great quality materiel good delivery good sizes very good prices”

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Posted 2 years ago

“Great value and good service. I bought a pair of dance shoes with adjustable buckles to accomodate my bunions. The shoes arrived much sooner than I anticipated and they were of a good quality at a very reasonable price. I would use this company again. 😊”

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Posted 2 years ago

“The shirt that I chose arrived neatly packaged and within the time that LightInTheBox said that delivery would be completed. The product is good quality and I am sure that it will last a long time. I will definately be buying some more in due course. I highly recomment LightInTheBox.”

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Posted 2 years ago

“Excellent service and material used in clothing products”

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Posted 2 years ago

“I still have NOT received my exchange since December nor have I had money back £84 3 items . I ll put a article on Facebook cause I have written to ur warehouse 5 times asking about them all size m want a small please”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 102686435 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“My husband lived his blue shorts and shirt so much he had me order another set, the price was good and delivery wasn’t too bad.”

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Posted 2 years ago

“Top quality great service I would definitely use them again”

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Posted 2 years ago

“fast and efficient , item was perfcet condition”

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Posted 2 years ago

“Great product, fast delivery. Have bought from this company again after my first purchase and will use time & time again. Thanks, Light in the box!”

LightInTheBox 5 star review on 9th April 2024

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Posted 2 years ago

“Easy to order promptly delivered”

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Posted 2 years ago

“Lovely outfit purchased, prompt delivery. Good quality and very reasonable price.”

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Posted 2 years ago

“Looks good also good quality”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,291 reviews