LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“Very happy with all aspects of LightInTheBox”

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Posted 2 years ago

“You had exactly what I was looking for. Excellent speed in sending it to me. Many thanks. Alan”

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Posted 2 years ago

“Good prices, good service. Deliveries could be reviewed.”

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Posted 2 years ago

“My first order with LITB was very successful.I am very pleased with the polo shirt and the quality of the product.Shipment didn't take too long to arrive in the U.K.Tracking was also good.I wouldn't hestate to use LITB again and I recommend them.”

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Posted 2 years ago

“Delivered exactly as described, beautiful product.”

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Posted 2 years ago

“The dress is beautifully made in lovely quality material.Sizing is slightly on large size so i would probably go down a size next time. Excellent customer service and easy to contact”

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Posted 2 years ago

“I love using this company they have great quality items at a very fair price , im ordering almost every week now as they have everything and lots of unusual gifts as well”

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Posted 2 years ago

“Reasonable service depending on Royal Mail's delivery speed”

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Posted 2 years ago

“Always pleased with my items from this company”

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Posted 2 years ago

“I have had a good experience with LightInTheBox good quality products so far”

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Posted 2 years ago

“This is the first time I’ve used LITB and was very pleased with the service. One thing I will say is, always check the sizes per item then you won’t go wrong. Highly recommend”

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Posted 2 years ago

“Great company to buy items from that you want everything i got is great”

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Posted 2 years ago

“Very pleased with the quality of the item - at such a bargain price too.! Delivery tracking information was very helpful. Extremely impressed.”

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Posted 2 years ago

“Very happy this service. Item arrived in good time. Reasonable price for item and postage.”

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Posted 2 years ago

“Hi I am still awaiting informregarding returning the product I purchased ref: Order Details Order Number: 2404140579245648 Order Date: 2024-04-14 05:18:09 Shipping Method: Royal Mail”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 102753152 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“very good quality goods funny patterns on t shirts would buy more when poss”

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Posted 2 years ago

“Very pleased with my purchase will certainly purchase again very good delivery service”

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Posted 2 years ago

“I purchased a pair of boots from LightInTheBox at a very good price. They arrived during the period stated on my order, and were well packaged. I am delighted with them.”

LightInTheBox 5 star review on 23rd April 2024

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Posted 2 years ago

“LIGHT IN THE BOX IS A PROFESSIONAL AND FAMOUS ON LINE SHOPPING, WHOSE PRODUCTS, ESPECIALLY CLOTHINGS ARE DESIGNABLE AND FASHIONABLE, GOOD FOR VALUE”

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Posted 2 years ago

“great T shirt”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews