LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,280 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“3 tops bought and very happy with them. Good quality and very colorful. Look forward to my next order.”

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Posted 2 years ago

“All items received in good time, are good quality and look good, will definitely be using LITB again.”

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Posted 2 years ago

“Very happy with lightingthebox top company great service”

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Posted 2 years ago

“The things I've bought from this sight have been (up to now) as expected and I've been over the moon by them. Some photo's can be misleading, but I've still not been disappointed. I find always buy a little bigger than what you are and go crazy when they have a sale or have free delivery.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“good quality. Great quality”

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Posted 2 years ago

“Great products and excellent communication”

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Posted 2 years ago

“Delivery is a bit slow but considering that most of the garments come from USA and beyond - they are worth waiting for. My last order came and I am very pleased with it. Also the prices chargred are super and reasonable. Thank you.”

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Posted 2 years ago

“This was a gift and turned out to be just what was wanted, reasonable delivery time, well made and looked good”

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Posted 2 years ago

“Love the colours and style really lovely I can't help myself I keep buying but love my purchases and would recommend Thank you very much”

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Posted 2 years ago

“it is a fantastic website for diversity of product, the delivery of items has been very good as well. no problems with that and it is a very good price for quality items that do last so it is an amzing service”

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Posted 2 years ago

“The only slight problem I have is the length of time it takes too receive the items I've ordered off of LightInTheBox, although I think some of the problem is caused by the shipping problems in the far east. If so I'm sure things will improve fairly soon,Ray.”

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Posted 2 years ago

“Beautifully laid out web pages of product available. Easy to follow ordering system.”

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Posted 2 years ago

“LightInTheBox offers great products, at very competitive prices, with top notch customer support too.”

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Posted 2 years ago

“Delighted with my top . Ordered from Ireland had it real fast was first time ordering so was nervous but ordering, am trilled”

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Posted 2 years ago

“Здравствуйте,благодарю вашу команду за ваше внимание и ответственность в вашей работе.”

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Posted 2 years ago

“Product does not work, I charged it for 24 hours and when I switch it on the is no sign of live, I down loaded the app and it device doesn't even show on my wifi network. Over all very disappointed, I tried to request a return. Process is very completed.”

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Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here. In order to solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible? Sincerely Megha Customer Service

Posted 2 years ago

“Happy Customer Very nice quality, Good Price too.”

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Posted 2 years ago

“This company has rather amazed me. In a good way. They present, via online images and brief, clear information, an enormous range of goods, all kinds of things. And the prices are so low that when I first bought some things, jewelry for instance, I expected them to look and feel really cheap and tacky. But not so! All the things I've acquired have really looked and felt good quality. I don't know how the business model works, but I do know this is a well run company:- orders work, payments work, delivery works, and the goods are just that - good!”

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Posted 2 years ago

“Really nice shirt. Good quality, true to size & arrived earlier than expected.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,280 reviews