LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing shopping experience with them. They are very good with their service. I just love them. I hope they will continue like this. Highly recommended.”

Helpful Report

Posted 4 years ago

“Whatever In my personal experience it was a good option for online shopping. I found the best products at affordable prices. Best service providers. Excellent response for Return and Refund. On time delivery is one more reason that's why I prefer this then other e commerce websites””

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Posted 4 years ago

“I bought a cycling top from them and received it 15 days after ordering in Switzerland. Really comfortable and nice to wear.”

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Posted 4 years ago

“one of best shopping websites i have ever used this website is underrated it has a lot of cheap products which saves a lot of money for me and thier customer service is so nice i really recommend it for all l really loved shopping on this website”

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Posted 4 years ago

“love this website, it has beautiful things, I ordered some shoes and headphones a while ago and I loved them, they arrived in perfect condition and without any problem and in less time than I expected and the customer service is very good, really this website is great I recommend it, I really like it.””

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Posted 4 years ago

“It was really good experience, would recommend to everyone!”

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Posted 4 years ago

“It has a low shipping speed. The quality of the products is also not so much better. It has nice customer service. You can track your order. Although it has many troubles overall it's a nice shopping experience.”

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Posted 4 years ago

“This is really a great app.The app is help everybody.LightlnTheBox app is very nice app”

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Posted 4 years ago

“appy online shopping experience about Reviews 3.30 Rating 2,286 Reviews is very good fast shippping easy return polcy good qulity products”

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Posted 4 years ago

“It was really good experience , would recommend to everyone!”

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Posted 4 years ago

“I love this website, it has beautiful things, I ordered some shoes and headphones a while ago and I loved them, they arrived in perfect condition and without any problem and in less time than I expected and the customer service is very good, really this website is great I recommend it, I really like it.”

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Posted 4 years ago

“really its very nice service. greater than Other online shopping services. Delivery also very fast and sure. Its better perfect and quick staff. Ask any thing Email, Telephone, Live Chat they ready to answers.so i want to tell all that's every product fresh produce. so nice and great and thank you!!!!!!!. this staff is best and amazing....”

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Posted 4 years ago

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Posted 4 years ago

“The best shopping for your response”

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Posted 4 years ago

“It is my first time at Lightin TheBox. I find it different than others. I really like their customer policy. They also have good co-ordination in their work. It's nowadays going forward with their happy shopping policy. I like their service because of their fast delivery and quick returns and refunds. Hoping to see it going to be a better marketplace for everyone.”

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Posted 4 years ago

“Good shop and product quality os very nice”

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Posted 4 years ago

“Its one of most beautiful platforms that offer cloths and satisfy all of there customers. I really love it”

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Posted 4 years ago

“My shopping experience were so good.I could probably recommend this site to my friends for online shopping experience.Price are good and I like the fashion of the dresses.Got no problem shopping at all.thanks!”

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Posted 4 years ago

“LightInTheBox is a great app. I was delighted with their products and especially with their excellent prices, in addition the delivery time of the product was fast, an extraordinary experience, in fact I have in mind to make a next purchase in a few days, since the process and problems were very easy. . That was what I liked the most. I recommend it 100%”

Helpful Report

Posted 4 years ago

“LightinTheBox is one of the great and awesome online shopping website, i would say its good one because I have also downloaded the app and used it for several days, in addition there are different kinds of brand available in this. So, I would recommend for those who love and used to online shopping to check this out.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews