LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good shop already i orderd some product and get the product, product quality is very good, sometimes daly delevery but 100% the deleverd the profuct.”

Helpful Report

Posted 4 years ago

“My shopping experience were so good.I could probably recommend this site to my friends for online shopping experience.Price are good and I like the fashion of the dresses.Got no problem shopping at all.thanks!”

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Posted 4 years ago

“Excellent website, I have already bought several times and everything has arrived in perfect condition and without any problem, it also arrives very fast and the customer service is very good, I love it.”

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Posted 4 years ago

“The best shopping company I have never found. I found best services here. The prices are very reasonable and less compared to other e commerce sites.on time delivery and excellent response for return is also the reasons that's why I prefer it. But the main think that made sad is not having any mobile application like other e commerce. I kindly request to start a mobile application.”

Helpful Report

Posted 4 years ago

“I personally like the shopping site and readily recommend it. The service is very swift and efficient and the quality of the products is dope. The products are also quite affordable. They are so good at packaging their product to make it look attractive and that's something to count for.”

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Posted 4 years ago

“LightInTheBox has to be the best online store. You could get anything you want from here. Their customer service is top notch...the best. And about their service, wonderful! Just give it a trial and you would never regret. Thank you!”

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Posted 4 years ago

“what a great services. very faster delivery. unique products in very normal rates. enjoyed to shop with them. thanks”

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Posted 4 years ago

“Online experience is better than real but have some doubts of products, now a days it is increasing some are present like lightinthebox.com Wonderful, really provides a better insight, so that those who enjoy it will understand better.”

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Posted 4 years ago

“Good usefull this lightln the box.very best.i recommend it for you.good feedback”

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Posted 4 years ago

“One of the best online shopping I've been using this product for last 2 months. It's great. In fact, I use several products. i had nice experience from lightin box site . looking forward to buy some more product from this site . Best in online Shopping.Good Quality , Good Product and Affordable prices.It us the best Online shopping Portal where we can Buy anything else .”

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Posted 4 years ago

“This is Customer Service Supervisor from Lightinthebox. I would like to help. Wow really nice website Wow really nice Website really working And legit I am daily use this Website I am share my family and friends This website My experience so good 😺☺️ Fast working on my phone Super davoloper 😗😘”

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Posted 4 years ago

“Yes I am very happy .because its a very genuine website and I like it. I need website like that and I find it wow nice thanks for your support and I also support you. Keep it up and help people and grow your business or grow the country I wished to you all”

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Posted 4 years ago

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Posted 4 years ago

“I got my products faster than They have several categories and the products are well organized. This entire ap is so good and runs smoothly. I became a fan of this app. This is a great offer for customers. They have excellent customer services. I personally suggest this app to other people. I is very user friendly.”

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Posted 4 years ago

“Happy shopping.... its a customerfriendly site...i am very very happy and pleased... go ahead.. best wishes for you...take love...”

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Posted 4 years ago

“Your service is very good, I liked your service very much, so I was very benefited, your music system is very good or Parvati is good songs, I really enjoyed seeing and listening to your service.”

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Posted 4 years ago

“LightInTheBox has made my online shopping experience very smooth and stress free, my orders are processed as at when due. The customer care at LightInTheBox is also commendable. I think online shoppers really need to try out LightInTheBox. Thanks.”

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Posted 4 years ago

“Good product quality.already iuse this shop and get good services, really this shop is good, easy to use and delevery product fast.”

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Posted 4 years ago

“Wow.good best app..very good services .good coustmer feedback .it is very usefull app.i recommend this app”

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Posted 4 years ago

“I finally found what I was looking for on a page to buy online, it is super safe, fast and very intuitive, what I mean by that, because it is very easy to use :) I think that looking for another page would be to make a mistake being on the best page that I could find on the Internet”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews