LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,291 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lightinthebox is one of the best shopping site which i am continiously using. Their support is also very good and active.”

Helpful Report

Posted 5 years ago

“This is a best shopping place for me everything is real and genuine products, so fast delivery this is a safe platform for buying anykind of products with cheap rates and discount this is amazing love your services keep it up”

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Posted 5 years ago

“While I have read not so great reviews for this site, I had an excellent experience. They answered my email promptly and assured me my order would be shipped in time. I received numerous tracking updates on my phone and the dresses are gorgeous. Well made, packed with care. I could not be happier with the quality as I was a little nervous at first. Some items from here may not be as they seem, but mine was amazing. Thank you!”

Helpful Report

Posted 5 years ago

“I have just bought a electronic device but I wanted to refund it. This is not a good experience for me of course but this site helped me. Thanks to light in the box, I refunded it and it was very easy. I would recommend you to check this website because this is very helpful if you are looking for a buy something like electronic device.”

Helpful Report

Posted 5 years ago

“The shopping experience in the LightInTheBox is good and as well as a good experience in shopping to me so the service provider is good and j satisfied.....”

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Posted 5 years ago

“It is one of the best online companies I have seen, they are very attentive and willing to clarify doubts, make a purchase without any setbacks, the product was expected, very good quality. I recommend it 100%.”

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Posted 5 years ago

“This is one of the best online shopping place. It provides good quality of products. It has good customer support service. I always buy the products from here only. Recommended to my friends also.”

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Posted 5 years ago

“Lightinthebox customer service have such an amazing service that I can't even explain. They are so friendly with theirs customer like they are like their brothers and sisters. Price is also very much affordable and delivery is brilliant and fast. They can easily refund you. Not a much big deal. I loved their service hope.”

Helpful Report

Posted 5 years ago

“It was a great experience, as it's the leading shopping mall. However, the price of the items were heavy for a typical Indian. One best thing that I noticied , is the collection of fancy ornaments, because, the price of ornaments is really good as compared with other stores. overall experience had been memorable for me.”

Helpful Report

Posted 5 years ago

“It is one of the best online service. Delivery is before time and staffs are very cooperative and good .Overall the best online service provider.”

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Posted 5 years ago

“Best and most trusted one. I would suggest everyone to try it out for better experience. Customer service is available for 24*7🙂”

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Posted 5 years ago

“I bought a cycling top from them and received it 15 days after ordering in Switzerland. Really comfortable and nice to wear.”

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Posted 5 years ago

“Amazing shopping experience with them. They are very good with their service. I just love them. I hope they will continue like this. Highly recommended.”

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Posted 5 years ago

“Whatever In my personal experience it was a good option for online shopping. I found the best products at affordable prices. Best service providers. Excellent response for Return and Refund. On time delivery is one more reason that's why I prefer this then other e commerce websites””

Helpful Report

Posted 5 years ago

“I bought a cycling top from them and received it 15 days after ordering in Switzerland. Really comfortable and nice to wear.”

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Posted 5 years ago

“one of best shopping websites i have ever used this website is underrated it has a lot of cheap products which saves a lot of money for me and thier customer service is so nice i really recommend it for all l really loved shopping on this website”

Helpful Report

Posted 5 years ago

“love this website, it has beautiful things, I ordered some shoes and headphones a while ago and I loved them, they arrived in perfect condition and without any problem and in less time than I expected and the customer service is very good, really this website is great I recommend it, I really like it.””

Helpful Report

Posted 5 years ago

“It was really good experience, would recommend to everyone!”

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Posted 5 years ago

“It has a low shipping speed. The quality of the products is also not so much better. It has nice customer service. You can track your order. Although it has many troubles overall it's a nice shopping experience.”

Helpful Report

Posted 5 years ago

“This is really a great app.The app is help everybody.LightlnTheBox app is very nice app”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,291 reviews