LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They provides best with original products”

Helpful Report

Posted 4 years ago

“Lightinthebox is an amazing platform that offer one of the best convinence service, lightinthebox is the best I have ever seen and love their genuinely interested in satisfying their customer. I recommend lightinthebox box for everybody”

Helpful Report

Posted 4 years ago

“It is one of my favorite stores to buy clothes. I really like the clothes are of good quality, I recommend them”

Helpful Report

Posted 4 years ago

“what a superb experience with LightInTheBox. faster delivery and unique quality. thanks”

Helpful Report

Posted 4 years ago

“Today, in this modern era, our life is full of technology. It is no wonder that online shopping is growing by leap and bounds year after year. While there may be some negatives of technology, one fact remains intact that technology has made our life simpler. Some two-three decades back, who could think that one can buy anything, anytime without even going out. Who could have thought that sending gifts to a relative or friend at a far distance would be so convenient, just by clicking a button. But despite the high growth of online shopping in recent years, India’s e-commerce industry is still in its nascent stage.”

Helpful Report

Posted 4 years ago

“Wow awesome sarvice and company”

Helpful Report

Posted 4 years ago

“A very responsive seller. After I notified them that there were issues with the items I received they offered me some options. I decided to go with a refund after all and they promptly obliged. A seller who stands behind their product and listens to their customers is a seller who understands what it takes to build loyalty.”

Helpful Report

Posted 4 years ago

This is Customer Service Supervisor from Lightinthebox. I am really sorry that the order doesn’t meet your satisfaction. I will follow up your case and help you further check what caused the problems. We will take full responsibility of any quality problem. I had conducted new Ticket ID =21947236 in our ticket center to contact you. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

Posted 4 years ago

“This is amazing. It is such a great app. They have such a quality product at an affordable price. the delivery system is also too good. I got my products faster than They have several categories and the products are well organized. This entire ap is so good and runs smoothly. I became a fan of this app. This is a great offer for customers. They have excellent customer services. I personally suggest this app to other people. I is very user friendly.”

Helpful Report

Posted 4 years ago

“Un site avec des atouts exceptionnels pour acheter en ligne, surtout avec les codes qui me permettent de payer mes articles moins chers. Je recommande vivement ce site pour vos achats. De la facilité d'achat aux délais d'expéditions, vous prendrez certainement du plaisir comme moi à utiliser LightInTheBox pour vos achats en ligne.”

Helpful Report

Posted 4 years ago

“I ordered from the site and the handling was very wonderful .... He will be in close and permanent dealings Thanks to the site owners ^ - ^ ... I wish you progress and prosperity ....”

Helpful Report

Posted 4 years ago

“I ordered from the site and the handling was very wonderful .... He will be in close and permanent dealings Thanks to the site owners ^ - ^ ... I wish you progress and prosperity ....”

Helpful Report

Posted 4 years ago

“Excelente aplicativo para compras. Amei. Boa experiência de compra. Eu classifico a classificação de cinco estrelas para este aplicativo.” Melhor site de compras melhor devolução e melhores preços para o produto cinco estrelas para esse site é muito pouco parabéns aos desenvolvedores do site sério gostei muito do site para compras”

Helpful Report

Posted 4 years ago

“The service is very good , acurrate they deliver my product on time without any damage ,within 3 working days they deliver my product as I have expected over I have good experience . I have not expected but the packing was also very good , I got the product what I want.”

Helpful Report

Posted 4 years ago

“I ordered from the site and the handling was very wonderful .... He will be in close and permanent dealings Thanks to the site owners ^ - ^ ... I wish you progress and prosperity ....”

Helpful Report

Posted 4 years ago

“Amazing. Finally, I found a genuine shopping app. Personally, I am not a fan of online shopping but this app is great. They have an amazing quality product at an affordable price and the delivery system is also amazing. I order some products from here and I got it in a short time. This app lets you search the several categories and view the product before adding it to the cart. I strongly recommend this app to other people.”

Helpful Report

Posted 4 years ago

“Gostei muito da interface desse site, ótimo não tive nenhum problema os preços são muito bons a entrega é super rápida não tenho do que reclamar parabéns aos desenvolvedores, além disso disse para outras pessoas também participarem do site sério gostei muito valeu muito apena ter encontrado esse site #melhor site de todos É o melhor é que a devolução é muito importante é muito boa”

Helpful Report

Posted 4 years ago

“Gostei muito do site, muito fácil, muito leve, qualquer pessoa consegue acessar e realizar seus pedidos de compras muito rápido e prático. O atendimento é rápido e prático e não te deixa na mão, respodem rápido e estão sempre a disposição. Recomendo demais esse site os preços são super acessíveis e qualquer pessoa pode comprar. Super recomendo! Abraços e boas compras”

Helpful Report

Posted 4 years ago

“They give me an amazing experience in my first shopping through this app. So I decide to download their app on my phone. Their shipping is very fast and my orders is arrived well. Its price is also affordable. I will love to shopping here again next time. I am so satisfied.”

Helpful Report

Posted 4 years ago

“Lightinthebox definitely by all stretch of the imagination the best of the best things to have happened to me in recent times. I really do not mean to over exaggerate about the bountiful prowess of lightinthebox but its sure to be everything wonderful, top notch and elegant that you might be looking for. Definitely will be worth the try.”

Helpful Report

Posted 4 years ago

“Wow amazing this service.it is one of good for shopping”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews