LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This website is great for importing goods over the internet. We get a lot of good customer service. There are so many types it's hard to say. Lots of great quality products. The prices of the goods are also reasonable. We get a lot of offers. A website that thinks a lot about customers. We can get the goods we need very quickly. This website is very good. Try ordering your products online too. Thanks a lot.”

Helpful Report

Posted 4 years ago

“Service is good.I recommend ti everyone.price also fair.Nothing to worry about them.fast delivery service.I aslo bought a good product.I am happy about the product.I recommend everyone to buy products from this.happy about this.quality products buy them.good luck for your business.way to go Mati”

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Posted 4 years ago

“Whoa what a great and wonderful company. A company with affordable price and quality products. They have a very good customer service care with amazing skills. Thanks for this wonderful company.”

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Posted 4 years ago

“this is super and easy site to bye products,I can recommend this site to bye products.this site provide best to their custermers”

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Posted 4 years ago

“Excellent, I recommended them to and that they exceeded my expectations, I attest that they fulfill their work and are super responsible and fast in what they do, 100% recommended, the shipping and prices are super accessible, everything you could wish for”

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Posted 4 years ago

“this site is awesome in this field,,, thank you so much for making such an online shopping site.this site helps me also for a good shopping .I mean it is the best site ever I seen”

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Posted 4 years ago

“I bought 1 paintings from this website. I didn't like them, because they were different from the advertised products. However, the customer service refund the amount and resolved the problem in a professional way. Thank you for this.”

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Posted 4 years ago

“Wow amazing this service.it is one of good for shopping.”

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Posted 4 years ago

“Help future customers by talking about customer service, price, delivery, returns & refunds.”

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Posted 4 years ago

“This is awesome website.... The main feature of this website is fast shipping.”

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Posted 4 years ago

“Good company”

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Posted 4 years ago

“When it comes to online shopping lightInTheBox does it for me. I have been shopping with this app and I can genuinely say I have had a great shopping experience. Their customer care is prompt and efficient in sorting your enquiries. I would definitely recommend this app to family and friends”

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Posted 4 years ago

“Shopping with this platform for me is world class even from Nigeria. Amazing costumer service. Good products, nice clothes quality. I was extremely impressed with their shipping speed because I didn't have to wait long for the product to arrive. Also you can get 10% discount by downloading their app. My experience is unforgettable I will have to invite friends to also share same experience.”

Helpful Report

Posted 4 years ago

“I had great experience with the latest LightInTheBox. It easily makes you through a fantastic shopping journey. Many trending items with low cost. I have recieved 10% off after signing up. Free shipping services. Totally I am satisfied with their service.”

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Posted 4 years ago

“Best shopping site at a best quality and recommended service and also the shipping services are fast and good. I found this amazing. Check out this once”

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Posted 4 years ago

“Very good and interesting company”

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Posted 4 years ago

“LightInTheBox is the source I am using from a while because it is very easy to use and provides a wide range of collection and with quality... appreciates it's efforts... they are in good in customer support too.”

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Posted 4 years ago

“This shopping site is really amazing. They are providing authentic product at a reasonable price. And their shipping speed is also very nice. I am so happy to be a customer of them. I will recommend everyone to buy from their site.”

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Posted 4 years ago

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Posted 4 years ago

“this is super and easy site lightinthebox site gives better provide to custermers. .I can recommend this site 100%.also I can recommend this site to buy products”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews