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LightInTheBox Reviews

3.8 Rating 9,291 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,291 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
This website is very good. They sell good product. They do action if buyer have problem.
Helpful Report
Posted 5 years ago
Actually good shopping store because I bought more than 20 products. It's all are shipped successfully.really good shopping store for any men and any women. I can highly recommend this for everyone. This is 100% trust and 100% best shopping store. Thank you...
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Posted 5 years ago
Really very good experience..very glad to see this service.ordered products are delivered at a correct time with good quality.highily recommended to all.really iam very happy..
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Posted 5 years ago
best online shopping site. i'v got grate online shopping experience grate customer service and high quality products. high recomendad.
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Posted 5 years ago
Lightinthebox is an amazing platform that offer one of the best convinence service, lightinthebox is the best I have ever seen and love their genuinely interested in satisfying their customer. I recommend lightinthebox box for everybody”
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Posted 5 years ago
Wow awesome service and company I am very helpful thanks for your service.
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Posted 5 years ago
This is Customer Service Supervisor from Lightinthebox. I would like to help. We've double checked and confirm your order is still valid. It is currently in the processing phase and will be shipped out from our warehouse around Nov. 23rd. Once we ship your package we will send you an email that includes the courier name and a package tracking number for your reference. Please don't be worried. We sincerely apologize for the problem as you mentioned. It might be caused by a system bug. We'd like to help you check what caused this bug and then find a way to fix up it. I had conducted new Ticket ID =21955375 in our ticket center to contact you and follow up this problem. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.
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Posted 5 years ago
They provides very good service and sell orginal products
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Posted 5 years ago
Lightinthebox is an amazing platform that offer one of the best convinence service, lightinthebox is the best I have ever seen and love their genuinely interested in satisfying their customer. I recommend lightinthebox box for everybody”
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Posted 5 years ago
Great experience with LightInTheBox. faster delivery. unique quality. Thanks
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Posted 5 years ago
It is one of my favorite stores to buy clothes. I really like the clothes are of good quality, I recommend them
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Posted 5 years ago
i'v got real good and happy online shopping experience with this.. good and high customer service. highly recomended and nice service.
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Posted 5 years ago
They provides best with original products
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Posted 5 years ago
Lightinthebox is an amazing platform that offer one of the best convinence service, lightinthebox is the best I have ever seen and love their genuinely interested in satisfying their customer. I recommend lightinthebox box for everybody
Helpful Report
Posted 5 years ago
It is one of my favorite stores to buy clothes. I really like the clothes are of good quality, I recommend them
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Posted 5 years ago
what a superb experience with LightInTheBox. faster delivery and unique quality. thanks
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Posted 5 years ago
Today, in this modern era, our life is full of technology. It is no wonder that online shopping is growing by leap and bounds year after year. While there may be some negatives of technology, one fact remains intact that technology has made our life simpler. Some two-three decades back, who could think that one can buy anything, anytime without even going out. Who could have thought that sending gifts to a relative or friend at a far distance would be so convenient, just by clicking a button. But despite the high growth of online shopping in recent years, India’s e-commerce industry is still in its nascent stage.
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Posted 5 years ago
Wow awesome sarvice and company
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Posted 5 years ago
A very responsive seller. After I notified them that there were issues with the items I received they offered me some options. I decided to go with a refund after all and they promptly obliged. A seller who stands behind their product and listens to their customers is a seller who understands what it takes to build loyalty.
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Posted 5 years ago
This is Customer Service Supervisor from Lightinthebox. I am really sorry that the order doesn’t meet your satisfaction. I will follow up your case and help you further check what caused the problems. We will take full responsibility of any quality problem. I had conducted new Ticket ID =21947236 in our ticket center to contact you. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
Posted 5 years ago
This is amazing. It is such a great app. They have such a quality product at an affordable price. the delivery system is also too good. I got my products faster than They have several categories and the products are well organized. This entire ap is so good and runs smoothly. I became a fan of this app. This is a great offer for customers. They have excellent customer services. I personally suggest this app to other people. I is very user friendly.
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Posted 5 years ago
LightInTheBox is rated 3.8 based on 9,291 reviews