LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Help future coustomers by talking about costomer service, price, delivery, returns & refunds.”

Helpful Report

Posted 4 years ago

“The site has all the facilities to provide better shopping experience to their customers. I bought 4 types of showcase stuff that i needed to buy. Later, I used their app and it proved the efficiency right away. The coupons they offer is really convenient for buying products at low rate.”

Helpful Report

Posted 4 years ago

“هذا مكان رائع للتسوق و هو راءج لهذه السنة يمكن ايجاد كل ما تبحث عنه بنقرة زر و ببحث خفيف و توفير خدمة الزبائن تمكنك من الاتصال و القيام بكل ما يلزم لضمان حمايتك هذا عمل رائع مشكورين و المزيد من النجاح”

Helpful Report

Posted 4 years ago

“Really a big WOW for this site. I will give 10 out of 10 for this site. There is no doubt that it is better than an other site. The product of this site are real and authentic. And the delivery speed is really amazing.”

Helpful Report

Posted 4 years ago

“I love to buy products by using "LightInTheBox" application. It is very easy to shop anything sitting in home from this shopping site. The price of the products are in this site is not so much. And their refund and return system is very easy and simple. Happy Shopping 😊😀”

Helpful Report

Posted 4 years ago

“Just a big WOW for this amazing site. I will give 10 out of 10 for this site. There is no doubt that this site is better than any other site. They are providing us the real product and there delivery speed is also amazing.”

Helpful Report

Posted 4 years ago

“Very much coperative.I just amazed by the hospitality of the people there.They treat me well.Speak nicely..I saw many clothes.They are reasonable cost.The cloth are very much good in quality..Highly recommended to everyone..There price is very good and cloth are nice to wear..I really like them.Hope everyone will shop there.Thank u all...”

Helpful Report

Posted 4 years ago

“Great source of trading. I have been doing trade here for a long time. It's very easy to use and comfortable. Everyone should try it. I sure about that you won't be disappointed after shopped from here. Its hundred percent legitimate and no chance for being betrayed. Happy shopping to all.”

Helpful Report

Posted 4 years ago

“This is the best shopping site I ever seen. Their support is best as well as fast. Their shipping speed is also good. Sometime late but they are trusted. Thanks to serve me and us.”

Helpful Report

Posted 4 years ago

“un très bon service client haut performance j'adore variant et h e recommande ça pour mes amis merci pour tout”

Helpful Report

Posted 4 years ago

“This shopping site is really amazing. They are providing authentic product at a reasonable price. And their shipping speed is also very nice. I am so happy to be a customer of them. I will recommend everyone to buy from their site.”

Helpful Report

Posted 4 years ago

“Fast of all thaks for this amazing site.i am really hold this company in high regard due to the fact that I always encounter so many problems with other company in ordering and also receiving my goods but this company has been the best shopping experience so far”

Helpful Report

Posted 4 years ago

“The Good Costomer service i used it it make me happy by the low price and delivery was in short time i give a advice to other to use LightInTheBox it is is quick and convenient .”

Helpful Report

Posted 4 years ago

“I really hold this company in high regard due to the fact that I always encounter so many problems with other company in ordering and also receiving my goods but this company has been the best shopping experience so far”

Helpful Report

Posted 4 years ago

“I personally like the shopping site and readily recommend it. The service is very swift and efficient and the quality of the products are dope. The products are also quite affordable.They are so good at packaging their product to make it look attractive and that's something to count for.”

Helpful Report

Posted 4 years ago

“Very much helpful shopping site it is.I am so happy with this platform.there are a good quality of products.I feel so much better for customer satisfictions.in feature it might be so far in with best performance and more qualituful products.Thank you.”

Helpful Report

Posted 4 years ago

“Really , this is the best place for shopping. Their delivery and shipping speed is too great .they delivered their product within 7 days only. And delivered by courier on postal service so safely. And the best thing is it offer us to return our product . At last I can say it is best to place for shopping . And I am happy to do it.”

Helpful Report

Posted 4 years ago

“LightInTheBox is the best global online retail company. I like this company most.Its price is very good.What everyone want. Their product quality is awesome. And their product design is Very nice ,this company's shipping service is excellent. Above all, they are the Best. I always collect products from them.”

Helpful Report

Posted 4 years ago

“One of the best online shopping store, their response time is very first. My online shopping experience with Light in the box is better than other online shopping store. Their product quality is so good & price also lower than others online shopping store. Thanks for quicker response faster delivery to me.”

Helpful Report

Posted 4 years ago

“Really, it is great place for shopping at all. And most of reason for it's shipping and delivery system is so great. And they delivered their product courior, postal service be safely. And they are delivered product within 7 days only. I am happy to make shopping this site .”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews