LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“oops my name is Akther Hossain.I am 20 years old and I am a student. online shopping is interesting for me ever. becuses recently I buy a product from a local online product site.and I am too much happy this is good for this generation thank you to everyone to related online shopping site”

Helpful Report

Posted 4 years ago

“This is a best shopping place for me everything is real and genuine products, so fast delivery this is a safe platform for buying anykind of products with cheap rates and discount this is amazing love your services keep it up”

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Posted 4 years ago

“I love shopping here. The quality of the products are also very good. Shopping here is very satisfying. The product prices are also very less.”

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Posted 4 years ago

“The shopping experience in the LightInTheBox is good and as well as a good experience in shopping to me so the service provider is good and j satisfied.....”

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Posted 4 years ago

“i really enjoyed making my purchase with them because i was afraid to shop online i didn't know if it would really arrive but this site is really amazing very reliable really arrives It was a recommendation from a friend who also likes it a lot I recommend note 10 Congratulations and the delivery time is also very good, it arrives very quickly and well packaged”

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Posted 4 years ago

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Posted 4 years ago

“Really amazing shopping site is LightInTheBox. There is a lot of offers for customers. You can shop at very cheaper price. Last time I had ordered a winter item at very cheap price. Their service was really awesome. I have got my product at right time. There was no quality issue with this products. I am really happy shopping with LightInTheBox. You can take a chance & can test this site. Thank you.”

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Posted 4 years ago

“I love shopping here. The quality of the products are also very good. Shopping here is very satisfying. The product prices are also very less.”

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Posted 4 years ago

“lightinthebox is one of the best shopping site which i am continiously using. Their support is also very good and active.”

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Posted 4 years ago

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Posted 4 years ago

“While I have read not so great reviews for this site, I had an excellent experience. They answered my email promptly and assured me my order would be shipped in time. I received numerous tracking updates on my phone and the dresses are gorgeous. Well made, packed with care. I could not be happier with the quality as I was a little nervous at first. Some items from here may not be as they seem, but mine was amazing. Thank you!”

Helpful Report

Posted 4 years ago

“I have just bought a electronic device but I wanted to refund it. This is not a good experience for me of course but this site helped me. Thanks to light in the box, I refunded it and it was very easy. I would recommend you to check this website because this is very helpful if you are looking for a buy something like electronic device.”

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Posted 4 years ago

“The shopping experience in the LightInTheBox is good and as well as a good experience in shopping to me so the service provider is good and j satisfied.....”

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Posted 4 years ago

“It is one of the best online companies I have seen, they are very attentive and willing to clarify doubts, make a purchase without any setbacks, the product was expected, very good quality. I recommend it 100%.”

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Posted 4 years ago

“This is one of the best online shopping place. It provides good quality of products. It has good customer support service. I always buy the products from here only. Recommended to my friends also.”

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Posted 4 years ago

“Lightinthebox customer service have such an amazing service that I can't even explain. They are so friendly with theirs customer like they are like their brothers and sisters. Price is also very much affordable and delivery is brilliant and fast. They can easily refund you. Not a much big deal. I loved their service hope.”

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Posted 4 years ago

“It was a great experience, as it's the leading shopping mall. However, the price of the items were heavy for a typical Indian. One best thing that I noticied , is the collection of fancy ornaments, because, the price of ornaments is really good as compared with other stores. overall experience had been memorable for me.”

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Posted 4 years ago

“It is one of the best online service. Delivery is before time and staffs are very cooperative and good .Overall the best online service provider.”

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Posted 4 years ago

“Best and most trusted one. I would suggest everyone to try it out for better experience. Customer service is available for 24*7🙂”

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Posted 4 years ago

“I bought a cycling top from them and received it 15 days after ordering in Switzerland. Really comfortable and nice to wear.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews