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LightInTheBox Reviews

3.8 Rating 9,206 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,206 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
This site is really amazing. They are very customer friendly. They always take care of their customers' feedback and work on it. The price of the products is reasonable and the quality is also good. Their delivery system is very easy. That's why I love LightInTheBox and It is a reliable site for me.”
Helpful Report
Posted 4 years ago
Guys you should try this platform. Its the best platform I've come across. Their products are of high quality and appealing. They give exclusive deals. You won't regret it. I like this platform. Thank you guys for the good services you've been offering.
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Posted 4 years ago
Guys Honestly, I'd have given this company 5+ stars if there were.I like this site and it's the best one that I've come across lately and one of my favourite one. It's services are more appealing and they are known of their quality being great. It's a great experience getting their services. The products are affordable and exclusive deals from them.
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Posted 4 years ago
They provide best product and price is also as low as best. Their shipping speed is also good. They also support customers all day. Thanks for their support and services..
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Posted 4 years ago
There's so much I'd like to say about the wonderful and happy experience I've gotten here. Thanks so much you've made my time here worth it.
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Posted 4 years ago
great site for shopping..i am really..my order just come in time...they have really some good collection...
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Posted 4 years ago
They are very professional in their work, and they dedicate their hearts to provide the customers with the best experiment, another thing which I liked about Light In The Box, is that they provide their shipping services to many countries, which is something very good for me and many other customers because many companies are now stopped sending the shipments to my country, and that's why I'm very happy that I found a respected company.
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Posted 4 years ago
great site for shopping...all the real products are here...beautiful collection...i will come again for shopping.....
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Posted 4 years ago
Really this is the best. The quality it offers in its products is good, however it has presented delays in the delivery of the product with respect to the shipments, so I have certain doubts as to whether they have faster delivery.
Helpful Report
Posted 4 years ago
I have a very good experience in online shoping platform.one day i was badly in need of clothes for my sister's birthday. I was totally forget about her birthday. Then i order a beautiful dress from this online platform and its come very quick. The quality of product was very good as i hoped.that was a good sign. I really appreciate this online platform. Saiful
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Posted 4 years ago
I think it's good company I am bye many times this company they are always best good product good sales man this company is best I love it
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Posted 4 years ago
As a regular customer of this company, I often order various product and the delivery method and products are so much good and original.I really much happy buying product form here.Thank you so much for the great service.
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Posted 4 years ago
Really this is the best. The quality it offers in its products is good, however, it has presented delays in the delivery of the product with respect to the shipments, so I have certain doubts as to whether they have faster delivery.
Helpful Report
Posted 4 years ago
I have an amazing online shopping experience “Today’s online customers want the information they need when they need it, at the click of a mouse or a swipe of a tablet or smartphone,” says Ari Weil, vice president of Yottaa, a cloud-based automation platform. “And retailers have only milliseconds to grab their attention and complete the transaction. Amazon, for example, has shown that every 100 milliseconds of latency cost them 1 percent in sales, while Walmart reports conversion rates rise 2 percent for every second of reduced load time.” “In order to keep potential customers on their Web pages,” he says, “e-retailers need to optimize their websites to guarantee maximum performance regardless of a customer’s network connection and location or whether they are on a desktop, tablet or a mobile device.” 2. Focus on navigation – and don’t forget about site search. “Customers should be able to easily navigate an organization’s website,” says Ali Mirian, senior vice president of Product, Collective Bias, a marketing & shopper social media company. “Limit unnecessary clicks and implement features like auto-scroll to help avoid users losing interest. thank you so much.
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Posted 4 years ago
Light in the box is an amazing company.It's have a good service.I like this company.
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Posted 4 years ago
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Posted 4 years ago
Nice nice nice nice nice nice nice nice nice nice nice nice nice nice
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Posted 4 years ago
This site is really amazing. They are very customer friendly. They always take care of their customers' feedback and work on it. The price of the products is reasonable and the quality is also good. Their delivery system is very easy. That's why I love LightInTheBox and It is a reliable site for me.
Helpful Report
Posted 4 years ago
This is a really amazing compan. This company working 100%.this company products supply very fast.I hope all people buy the products and 100৳ save.this company really trust Thanks for admin I hope this is the best company
Helpful Report
Posted 4 years ago
This is a really amazing compan. This company working 100%.this company products supply very fast.I hope all people buy the products and 100৳ save.this company really trust Thanks for admin I hope this is the best company
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,206 reviews