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LightInTheBox Reviews

3.8 Rating 9,206 Reviews
69 %
of reviewers recommend LightInTheBox
Company Reviews Metrics
3.8
Based on 9,206 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Karim
Verified Reviewer
“Wow! They provide amazing product, price also good to buy. Their shipping speed is also fast. They provide customer service 24/7. I will keep shopping with LightInTheBox. Thanks lot to service well...”
Helpful Report
Posted 5 years ago
Fellow Jitser
Unverified Reviewer
“We are really pleasure of your service, its delivery system is very fast and secure. Its really amazing to us. I don't regret having an affair with them to business transaction.”
Helpful Report
Posted 5 years ago
Karim Ullah
Unverified Reviewer
“Wow! They provide amazing products and their shipping speed is also best. They also support their customer as well as 24/7. Their product price is also good to buy. Thanks lot... Carry on”
Helpful Report
Posted 5 years ago
Md Abdul Mozid Minu
Unverified Reviewer
“Very nice. I have always had good and pleasant experiences working with LightInTheBox. I will surely recommend anyone new to online shopping to try out LightInTheBox. Their customer service is amazing. I will keep shopping with LightInTheBox cause they have not given me any cause to doubt their integrity. Thumbs up guys,great work.”
Helpful Report
Posted 5 years ago
Muhit Hasan
Verified Reviewer
“My experience with LightInTheBox is really amazing. I have purchased most items from lightinThebox. I must recommend them for their quality products. Lightinthebox is my number one choice for online shopping. I 'm sure it's going to stay that way. I'll recommend the new to online shopping to try LightInTheBox, they 're not going to regret it.”
Helpful Report
Posted 5 years ago
Minu
Unverified Reviewer
“I had a very happy experience with LightInTheBox and online shopping if anyone do not believe me just go and try it yourself I love LightInTheBox and i expect more in the future”
Helpful Report
Posted 5 years ago
Victor
Verified Reviewer
“Satisfied I have explored the Internet just looking for one good supplier and finally Light In The Box is here no problem with my parcels thanks guys for being fast and accurate. You can contact them for your best.”
Helpful Report
Posted 5 years ago
Rakib Hasan
Unverified Reviewer
“The servuce of light in the box is awesome, i love to deal with them,They are very nice. I have always had good and pleasant experiences working with LightInTheBox. I will surely recommend anyone new to online shopping to try out LightInTheBox. Their customer service is amazing. I will keep shopping with. Their service always amaze me, i hope their bright future, best of luck for them”
Helpful Report
Posted 5 years ago
Moheuddin
Unverified Reviewer
“This is a very fascinating service. I really love this site, and I thank my friends for introducing me to this site. It is really a game changer compared to other online shopping sites. Everything is just on point. I can finally get everything I want online without stress. This has changed many things and I am so happy with this site. Keep it up.”
Helpful Report
Posted 5 years ago
Zion Victor Oluyori
Verified Reviewer
“Satisfied I have explored the Internet just looking for one good supplier and finally "Light In the Box" is here no problem with my parcels thanks guys they are fast and accurate . You can contact them for your best i assure you you will not regret this awesome service.”
Helpful Report
Posted 5 years ago
Stanley
Verified Reviewer
“Very nice. I have always had good and pleasant experiences working with LightInTheBox. I will surely recommend anyone new to online shopping to try out LightInTheBox. Their customer service is amazing. I will keep shopping with LightInTheBox cause they have not given me any cause to doubt their integrity. Thumbs up guys,great work.”
Helpful Report
Posted 5 years ago
Leemoney
Unverified Reviewer
“I've been in the house for many years now shopping with LightInTheBox. I don't regret having an affair with them. They have top quality customer support. Lightinthebox is my number one online shopping destination, I 'm sure it's going to stay that way. I'll urge those new to online shopping to try LightInTheBox, they 're not going to regret it.”
Helpful Report
Posted 5 years ago
Stanley
Unverified Reviewer
“I have been shopping with LightInTheBox in the box for many years now. I don't regret having business transactions with them. Their customer service is top notch. Lightinthebox is my number one go to site for online shopping, I am sure it will remain so. I will encourage those that are new to online shopping to try out LightInTheBox, they won't regret it.”
Helpful Report
Posted 5 years ago
Ahmad Ahmad
Verified Reviewer
“I had a very happy experience with LightInTheBox and online shopping if anyone do not believe me just go and try it yourself I love LightInTheBox and i expect more in the future”
Helpful Report
Posted 5 years ago
Shaunlee
Unverified Reviewer
“Their name depicts their efficiency and I have been having doubt about online shopping until I came across light house and they made me realise that products of any time can be delivered with efficiency and effectiveness to most locations at good rates.”
Helpful Report
Posted 5 years ago
Benzere
Unverified Reviewer
“This is a very fascinating service. I really love this site, and I thank my friends for introducing me to this site. It is really a game changer compared to other online shopping sites. Everything is just on point. I can finally get everything I want online without stress. This has changed many things and I am so happy with this site. Keep it up.”
Helpful Report
Posted 5 years ago
Mike Munyagia
Unverified Reviewer
“Thank you for the good services. Ilove what you do. Deliveries are made on time and the exact thing I wanted, Kudos”
Helpful Report
Posted 5 years ago
Clinton Haws
Verified Reviewer
“The site is very good. They have a very nice customer service and all their products are 101% worth the price. Overall, my experience with LightInTheBox is good and I highly recommend them! :D”
Helpful Report
Posted 5 years ago
Asma
Unverified Reviewer
“This website is very trustworthy. The quality of Product is very good and affordable. Everyone should use its. I will even make your improvement public so that my friends, family and relatives can buy your products.”
Helpful Report
Posted 5 years ago
Minal Gaba
Unverified Reviewer
“I am so surprised. Because it is providing me best service. Their products quality are so so much good. Thanks for providing me the good service”
Helpful Report
Posted 5 years ago
LightInTheBox is rated 3.8 based on 9,206 reviews
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