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LightInTheBox Reviews

3.8 Rating 9,206 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,206 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
A friend of mine told me about this site, next minute, I ordered, I got my order, the delivery was fast and of good quality. If you are for a clothing online store, this is the right place.
Helpful Report
Posted 5 years ago
Are you looking to shop online for your clothing? Look no further, Lightinthebox will sort you. Their services are friendly and timely, fair prices you can return if the product is not what you had ordered for or doesn't for you. I recommend.
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Posted 5 years ago
I have so much loved and enjoyed your services LightInTheBox. Your fast delivery, good quality and affordable products, are really awesome. I never regretted shopping with you. Everyone I introduced to this site, never regretted shopping with you. They really enjoyed your services too. Thank you LightInTheBox for your services.
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Posted 5 years ago
My friend recommended this amazing shopping site to me a week ago, i promised him that i would give it a try and it was really worth it, i never regretted it. You can find almost anything there and the best thing is that the qualities there are so high and the prices are so affordable. I would recommend everyone to use this amazing shopping site and trust me you will never regret it:) Thank You LightInTheBox
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Posted 5 years ago
Recently, my friend told me about LightInTheBox. I told him im gonna give it a shot and i never regretted it. Its one of the best sites to shop in as the qualities of the stuff there is so high and also durable. I also recommend everyone to use this site as the prices are insane and so affordable :) Thank you LightInTheBox.
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Posted 5 years ago
i am happy i saw this site. this is exactly what i have been looking for. the site is very user friendly, i was able to navigate through to what i was looking for in no time. the customer support is excellent with a detailed solution to my questions. love it.
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Posted 5 years ago
My experience with LightInTheBox was absolutly amazing. I am honestly impressed. They have super fast shippng and state of the art customer service. I have been shopping with LightInTheBox for over 2 months now and I have never had any shipping problems. All this for such affordable prices .I would highly recomend LightInTheBox to anyone.
Helpful Report
Posted 5 years ago
This company has nice and quality clothing, their jewellery,shoes and bags are original and you get good price. I like the kids toys the most because they are durable. They have good customer service and their shipping is fast about 1-2 weeks for expedited, 2-4 weeks for postal service. I have worked with them numerous times and I trust them.
Helpful Report
Posted 5 years ago
This company has nice and quality clothing, their jewellery,shoes and bags are original and you get good price. I like the kids toys the most because they are durable. They have good customer service and their shipping is fast about 1-2 weeks for expedited, 2-4 weeks for postal service. I have worked with them numerous times and I trust them.
Helpful Report
Posted 5 years ago
This company has nice and quality clothing, their jewellery,shoes and bags are original and you get good price. I like the kids toys the most because they are durable. They have good customer service and their shipping is fast about 1-2 weeks for expedited, 2-4 weeks for postal service. I have worked with them numerous times and I trust them.
Helpful Report
Posted 5 years ago
Shopping with LightinTheBox was a satisfying experience.Considering the time i placed an order and its delivery was quite in time.The delivery process was safe and accurate with zero damages.I was also motivated by the clear and precise communication.Pricing of the products is fairly good not forgetting the commendable customer service and safe deliveries.It is always a happy experience to shop with LightInTheBox.
Helpful Report
Posted 5 years ago
For some months now I have ordering things online.But it would take weeks before I can get my package but on lightinthebox I got my package in one week. And they also have great products that ship's almost everywhere I have buy clothes from lightinthebox for the past three months and I have not had a problem with them
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Posted 5 years ago
first of all there is very good communication throug the customer service which i loved alot as it makes everything easy to understand and gives the customers patience.The delivery time took five days which is far much better compared to other companies.The deliveries were perfect without any damages and were as i ordered.Thank you so much for your services!
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Posted 5 years ago
All I can say is Thank you! You have been absolutely amazing. I love how everything came together as well. I’ve already recommended you to a few people. Always available to answer any questions. Very knowledgeable about the services they provide. Would recommend to anyone! I will be contacting you sooner than later. Keep it up!
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Posted 5 years ago
I still can't change the fact that lightinthebox is toping my online shopping site and others follow, because the rate they use to make their goods and materials easy to acquire and shipped it to their customer in no time still amazed me,unlike some shopping site that you will have to wait all days before the arrival of your goods,I will always recommend them 100%
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Posted 5 years ago
If not for anything but for quick delivery and good and quality product I give LightIn The Box a 5 🌟. They deserve more than that anyway.
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Posted 5 years ago
I just love the array of products that you can choose from on LightIn TheBox! The merchants on there are nice and from my experience, they usually respond back to you rather fast. I noticed that some people on here have said that they didn't receive their orders from some merchants on there, but I have never had any issues with any of my orders as long as I've been on there (3 years to be exact!) and I also got my mother, my aunt, and some other family and friends on to LightIn TheBox. So for my family, my friends, and myself, "LightInTheBox" is our favorite shopping site!
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Posted 5 years ago
Lightinthebox is my favorite shipping company and online store, they are awesomely great and reliable and I have recommended this to my friends who uses online stores.
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Posted 5 years ago
I just love the array of products that you can choose from on LightIn TheBox! The merchants on there are nice and from my experience, they usually respond back to you rather fast. I noticed that some people on here have said that they didn't receive their orders from some merchants on there, but I have never had any issues with any of my orders as long as I've been on there (3 years to be exact!) and I also got my mother, my aunt, and some other family and friends on to LightIn TheBox. So for my family, my friends, and myself, "LightInTheBox" is our favorite shopping site!
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Posted 5 years ago
LightIntheBox gave me one of the very best experience when it comes to shopping. I was able to get my required goods at exactly the appropriate time. The goods came in exactly the time I wanted it. The thing that fascinated me more which would make me want to recommend was that the goods were exactly the size and colour as I expected.
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Posted 5 years ago
LightInTheBox is rated 3.8 based on 9,206 reviews