LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best company I've ever seen.They provide much better service. I received my first order within a day. I am happy to serve them. I would recommend my other friends to order from this company.”

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Posted 4 years ago

“This is a really amazing compan. This company working 100%.this company products supply very fast.I hope all people buy the products and 100৳ save.this company really trust Thanks for admin I hope this is the best company”

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Posted 4 years ago

“As a customer I am very much satisfied by their service. Their behavior was very good. Product price was not very high. They delivered in time and they aslo offers returns & refunds policy. It was the most interesting thing for me.”

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Posted 4 years ago

“This company is really amazing this company best in the world.all product very fast and easy.this is best carrecter.I hope all people buy this company I will keep shopping with LightInTheBox cause they have not given me any cause to doubt their integrity.”

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Posted 4 years ago

“One of the best company. I am so happy because, finally I found a good online shopping company. They are professional and provide a good service. Recently I received my first order. I am so happy now. I hope they are provide a good service alltime”

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Posted 4 years ago

“This is LightInTheBox is very amazing. it is a very good company. This company supply is verey good.”

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Posted 4 years ago

“I am so happy to be part of this company. They're flawlessly dedicated in their work plus engaged in customer satisfying services. I will definitely continue shopping with LightInTheBox because I honestly think they are the turning point of todays market.This clothes quality is very good with reasonable prices....one of the best online shop n they never neglect the comments n reply very fast.....I am very happy to b the customer of the shop..Keep Going..”

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Posted 4 years ago

“I'm really happy, that I find this company, they are very professional in their work, and they dedicate their hearts to provide the customers with the best experiment, another thing which I liked about Light In The Box, is that they provide their shipping services to many countries, which is something very good for me and many other customers because many companies are now stopped sending the shipments to my country, and that's why I'm very happy that I found a respected company that's still dealing with my country, I'm proud to be one of their many customers”

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Posted 4 years ago

“I am so happy to be part of this company. They're flawlessly dedicated in their work plus engaged in customer satisfying services. I will definitely continue shopping with LightInTheBox because I honestly think they are the turning point of todays market. I am speechless that's why I'm saying, please, come see it for yourself I am definitely recommending using LightInTheBox to anyone new to online shopping and it is also one of the safest market.”

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Posted 4 years ago

“I never get tired or upset to be served with you guys since the service provided is good and i get served as soon as possible but also the products are of very high quality and the products are delivered within the specified time, keep it up guys.”

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Posted 4 years ago

“This clothes quality is very good with reasonable prices....one of the best online shop n they never neglect the comments n reply very fast.....I am very happy to b the customer of the shop”

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Posted 4 years ago

“This clothes quality is very good with reasonable prices....one of the best online shop n they never neglect the comments n reply very fast.....I am very happy to b the customer of the shop”

Helpful Report

Posted 4 years ago

“I like their customer service. They are very humble and general towards their customers. They always take care of the needs and wants of their customers. This is the main thing that a customer wants. My friends introduced me with this site. I thank them for introducing me with this reliable site.”

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Posted 4 years ago

“I’ve been shopping with LightInTheBox for many years. This is a very interesting service. I really like this site and I thank my friends for introducing me to this site. Their customer service is amazing. I will continue shopping with LightInTheBox because they gave me no reason to doubt their honesty. I would definitely recommend using LightInTheBox to anyone new to online shopping..”

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Posted 4 years ago

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Posted 4 years ago

“Positive Review- They are proved that their upcoming strong position in online shopping based on their authentic service. I really like their services & I want to thank my nephew for influencing me to buy this site. That was an amazing experience with LightInTheBox. If anyone want to buy any product, I want to refer this online shopping site for buying. Keep it up, "LightInTheBox". God bless you.”

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Posted 4 years ago

“Its really amazing site on shoppin. We are really satisfied to buy many things.Its delivery is very fast & secure. So we are happy..”

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Posted 4 years ago

“This is really a aamazing site”

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Posted 4 years ago

“Your services is so fast 😮😮😍. Trusted site first i doubt this is scam but now i know this site is good. Lightinthebox is my number one go to site for online shopping, I am sure it will remain so. Deliveries are made on time and the exact thing I wanted. But the shopping experience is overall good. Good luck 🥰.”

Helpful Report

Posted 4 years ago

“Light in the box is very good.I am very happy with it.I am very much happy shopping with it.The customer service are attractiv.price are low.Delivery time is very short.I am happy with it return & refund policy.I recommend everyone for shopping here.such a happy online shopping experienc.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews