LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

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“This is a very safe and reliable place. Very well I like this,the staff here is very efficient, very reliable to do our work quickly, easily and safely Good place, I recommend this place to you, thank you”

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Posted 5 years ago

“Nice app have a nice dram”

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Posted 5 years ago

“Yeah its a great thatt gives fully satiisfaction.. i appericaiate you on this ssuccess.”

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Posted 5 years ago

“They provide high quality service. I highly recommend everyone to try their service. Trust me you will like it.”

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Posted 5 years ago

“Wowww amazing experience and best service for here I am really like it and I am strongly suggest to my friends.”

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Posted 5 years ago

“i have great experience i love it and i hope everyone will be satisfied”

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Posted 5 years ago

“easy shop, nice price, wide range of products.”

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Posted 5 years ago

“DO NOT BUY FROM THIS COMPANY ! The dress I purchased is nothing like the original advert . When I have tried to enquire as to how to do a return there is no response”

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Posted 5 years ago

“The dress is not as described and that’s being kind. I have contacted them three times but no response.”

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Posted 5 years ago

“I ordered an A line summer red dress. It arrived today. It is a thin, cheap polyester print, not something that I would wear. It didn't mention that it was polyester - a material that is the worst to wear in hot, summer days. I will not bother to return this item as it comes from China but I will NEVER buy from this shop again.”

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Posted 5 years ago

“This is an awful website. Please avoid buying anything from here. The quality of the products is so horrible that it is not worth a single penny. None of their clothes turn out like on the picture. On top of that there is not customer support to return an item. They have deleted all helpful information and you are stuck with that terrible item that looks nothing like on the picture. Please do not use Terrible terrible terrible”

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Posted 5 years ago

“Impossible 2 stop more n more rubbish being added Originally l wanted 2 buy 1 item at £14. Now my order is for 6 items @ £190 I ll never use u again”

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Posted 5 years ago

“I ordered 2 long t-shirts but what I got was nothing like the ones I ordered. They were so bad that they went straight to my rag bag. I took a screenshot of the picture used in lightinthebox and used Google lense to source similar tops. I found them and the material used was different from the material used on the t-shirt I got from them. Its my thoughts that lightinthebox sell bad copies or similar items of poor quality. I also found many of their items cheaper from other companies. Also pay with a method that gets your money back as this company has you paying return to China. Shameful is all I can say. Photographs show the t-shirt they advertise to what you actually get. The grey t-shirt is ludicrous in the difference. The green t-shirt is a joke! the advertised top is long and flowy with no hem, the one I got is very poor copy and quality. The material advertised is 95% cotton, the item sent to me is 35% cotton. The grey one I received has no label.”

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Posted 5 years ago

“Great shirt and caused all the expected comments.”

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Posted 5 years ago

“The shirts I bought are excellent. I don't like having to pay insurance”

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Posted 5 years ago

“Ordered a top recently which was received quickly The item is lovely quality and i have ordered another Will continue to use this site”

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Posted 5 years ago

“Very satisfied with the customer service. Very cooperative and patient. Tried their best to compromise and make both the customer and the seller happy.”

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Posted 5 years ago

“this fascinator is so beautiful i brought for my daughters up and coming wedding. If you are looking at this please buy it i promise you will not be disappointed even better i got it the sale”

LightInTheBox 5 star review on 27th July 2021

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Posted 5 years ago

“Excellent service, quality items fantastic value for money”

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Posted 5 years ago

“I am delighted with my dress. Of good quality and reasonable cost. Quick delivery. Thankx Lightinthe Box.”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews