LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,313 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,313 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am enjoying looking the various things on show”

Helpful Report

Posted 2 years ago

“Excellent!!!!”

Helpful Report

Posted 2 years ago

“I collect my order I am Very Very Happy for the service and for all item Grand Thanks”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“Delivery was really good. Item was exaclty as described and looks exactly like it did in the photographs. Colour matching was also very good.”

Helpful Report

Posted 2 years ago

“Beautiful dress, fast shipping… only issue is that it stated vat included… I ended up paying 174 euro duty to Ireland”

Helpful Report

Posted 2 years ago

“I have ordered a few things and I have been satisfied with my purchases and I will most likely be ordering more things”

Helpful Report

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

“Nearly every thing that I have bought from this store has been the wrong size and I have got to suffer the consequences by having to accept 30%discount back, but nothing to do with me if the right clothes were sent or if their factories would get there sizes right,Mr T Trainer”

LightInTheBox 5 star review on 3rd September 2024

Helpful Report

Posted 2 years ago

Dear customer, This is Megha, supervisor of customer service, Lightinthebox. I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly. I have created ticket # 103071730 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Megha Customer Service Lightinthebox

Posted 2 years ago

“Up to now it's been good still awaiting other orders so can't comment until I receive all other orders .”

Helpful Report

Posted 2 years ago

“Very happy experience, an I'm fussy :) I needed to make some changes, reached out to Cs, very fast response, super helpful andfriendldy. Highly Recommend and confident to ouder again”

Helpful Report

Posted 2 years ago

“Theodora is my granddaughter and I sent a jewellery making kit for her birthday. It arrived on the actual day and she couldn’t wait to get stuck in!”

Helpful Report

Posted 2 years ago

“Great company to do business with very fast delivery really pleased”

Helpful Report

Posted 2 years ago

“Good quality products at reasonable prices. Lots of opportunities to buy when on offer. Really pleased with all my purchases. Highly recommended.”

Helpful Report

Posted 2 years ago

“I'am currently waiting a response on my last delivery. To date I'am pleased with them.”

Helpful Report

Posted 2 years ago

“This cotton dress is great value for money. Well made, looks great. Thank you.”

Helpful Report

Posted 2 years ago

“Have purchased several shirts with this company over the last few years and all have been of good quality with some unusual but comfortable materials in their manufacture. Not only colourful but good value for money and on the odd issue their customer service has been excellent.”

Helpful Report

Posted 2 years ago

“Great value products delivered quickly. I ordered custom printed shirts and they look great. Excellent value for money. I have already ordered again.”

Helpful Report

Posted 2 years ago

“Bought a 1920s style dress, it arrived quickly and looked amazing in person”

Helpful Report

Posted 2 years ago

“Have purchased many times from this site and will continue to do so, great service and excellent delivery time”

Helpful Report

Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,313 reviews