LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,308 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,308 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a good shopping service. Very good delivery speed and good quality products.Great experience! User-friendly customer service and price is too lower than other online shopping markets. When there is a problem with any order they always refund us if we want a refund or return. highly recommend!”

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Posted 5 years ago

“great customer service, price, and delivery.”

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Posted 5 years ago

“I would like to say firztly that this site is legit,fast shipping, and the customer support is friendly. But I would like if you add cashback offers to your wall , which will look like customer attracting ! The best of the best is that your payments are low cost which also have minor fees So , I would like to prefer this site to everyone ! This is recommended to you all !”

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Posted 5 years ago

“I have tried many online shopping sites but 'LightintheBox' has changed my experience about online shopping. Their products are amazing quality. I am 100% satisfied and i am very happy, I recommend it to everyone!”

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Posted 5 years ago

“Light in the box are good shop But sometimes the delivery was delayed but it's okay as long they can deliver it on me. It's understandable though it can really happen. Overall it was good especially their cashback offer was good. Happy customer here”

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Posted 5 years ago

“This is best online shooing centre.good products & good sell.the products price very low & good. this is best sell centre.very good customer service.”

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Posted 5 years ago

“Huge varieties of products to purchase from the comfort of home. Comparative to other online stores and sites it's services are becoming better day by day. I wish to see more payment methods to be added such as payeer and perfect money etc.”

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Posted 5 years ago

“In my opinion, the application is very useful.it is one of the best online shopping app.i love the app very much the way it’s work.4a”

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Posted 5 years ago

“One of the best online shopping sites .. Good quality products and good service they are providing . Fast delivery to my place thanks”

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Posted 5 years ago

“This is best online market place in the world.. I love it and i use it some days.. I love it”

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Posted 5 years ago

“I am really satisfied with the shipments made in this wonderful company. I've been working with them for over six months and it's easy and totally reliable. I recommend it 100%, very good service and responsibility at the time of deliveries”

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Posted 5 years ago

“The Lightln Thebox online shooing platform are really good. I had an excellent shopping experience with the light in the box company! I used their services a couple of weeks ago buying some clothes for my relative. At first, I wasn´t sure I was going to receive them as expected, but when I got them I was truly satisfied with the quality and the speed with which I received my package. so Irecommend it!.... everyone”

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Posted 5 years ago

“When it comes to prompt service, fast delivery and ever ready customer services, light in the box has no rival. They are fast and very reliable. Their only lacking is when it comes to some materials unavailable on the platform.”

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Posted 5 years ago

“Wow, I really loved it, the price is amazing, in relation to customer service, I have nothing to complain about, I was very attentive. The staff is very attentive, seriously, loved it, top score!! Now, my only complaint, is that I asked for a kickback and was given a wrong amount, however, I complained and refunded correctly.”

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Posted 5 years ago

“This is very good online platform. products are very good quality. I But you can do better”

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Posted 5 years ago

“I started using their app in the first place and the shopping experience I had was fantastic. Sir/Ma, I highly recommend this site for shopping. We can spend our worthy money in this site to get a good quality products with reasonable price. Thank you LightInTheBox.”

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Posted 5 years ago

“Very good shopping app love your products. very simple user friendly interface and very good shopping experience love your support friendly behaviour”

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Posted 5 years ago

“It is an international shipping online shopping company. Their delivery system is 100% satisfactory. I don't know about others but I received my delivery in a week.👍👍”

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Posted 5 years ago

“Best customere service ever! I got my item in the wrong color so I immediately contacted the customer service for replacement and they responded so quickly. I got my item the next day. Really fast transacting with them. Highly recommended!”

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Posted 5 years ago

“This is the great international shipping online shopping company i have ever seen....I think they are the best...I order something and i recived it in just 1 hour...Their customer care are so fast reponese me...I love this shoop...❤️”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,308 reviews