LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,202 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this shipping company is so good..here the flash sale offers is so amazing..i bought a trousers on 20% of regular price.lovely place for shipping..but it's delivery time is long, if it can be shorter,then it's also be easier for customer like us.”

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Posted 4 years ago

“Light In The Box of an awesome market place where you can make purchase of any goods online at affordable price and have it shipped to you, it is reliable and deliver on time.”

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Posted 4 years ago

“Yes.l am really happy”

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Posted 4 years ago

“The advantage of international shopping websites is that they are available in all countries and the benefits are good but the prices of shopping products are always higher. Even if there is an offer, there is no good discount. And some people can't buy these products. But one of the advantages is that the things you like can be bought for money. I like it very much”

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Posted 4 years ago

“Actually good online shopping store because I using this more than few months. It's 100% safty shopping store anyone buy any product without risk. Really I can highly recommend this for online shoppers.”

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Posted 4 years ago

“I was happy with the quick ways to buy products and their fast service. although if they add bonuses or more discount codes it would be even better”

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Posted 4 years ago

“Light the Box has the best customer service!! Other companies can learn a thing or two from them! Ordering is easy, shipping and delivery is fast. If there's an issue or you need to return something it's done hassle-free! Best place to shop!!”

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Posted 4 years ago

“It is an excellent obline shop to order, since it has many products and a great quality and good prices internationally, the only problem is that sometimes it tends to fail from time to time and they take a long time to arrive, but it is not everytime if they could solve that aspect it would be perfect.”

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Posted 4 years ago

“Light In The Box is the best in terms of delivery and customer support and they are very honest in terms of pricing this is awesome and I recommend.”

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Posted 4 years ago

“It is a very good service and the customer service is excellent. My orders arrive in good condition, Thank you, they are great !!”

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Posted 4 years ago

“Best shopping services and I had a pretty good experience here and I strongly recommend to shop here and the customer service is excellent and they offer millions of trending items and new products are added every day. Thanks for the valuable services”

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Posted 4 years ago

“A lot of good good items come here very cheap and a lot of good quality more than a few thousand men's and women's items come and everyone shopping here and be happy....”

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Posted 4 years ago

“The Lightln Thebox online shooing platform are really good. I had an excellent shopping experience with the light in the box company! I used their services a couple of weeks ago buying some clothes for my relative. At first, I wasn´t sure I was going to receive them as expected, but when I got them I was truly satisfied with the quality and the speed with which I received my package. I recommend it!....”

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Posted 4 years ago

“Service delivery was top notch, my goods arrived my doorstep with the stipulated time. The price was on a high side, irrespective I got a good service”

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Posted 4 years ago

“Very satisfied experience!They gives high quality products with reasonable price.Their collections are huge and we can find the exact we want from those.They deliver in right time no dely.I will surely recommend this app to my friends and family.This was suggested by my friend when I am looking for shoes in good price and I got it from here.”

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Posted 4 years ago

“very helpful online platform , especially for online sellers with cross-country sales, I feel very helped by their service, even though my package got stuck for a few days, but with the help of their very professional helpdesk, I finally received the package well ...”

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Posted 4 years ago

“100% trusted . their service is on time. they are excellent .”

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Posted 4 years ago

“Estoy muy feliz con este servicio, me gusto demasiado, no te arrepentiras de adquirirlo.”

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Posted 4 years ago

“it's nice for online shopping. but you can do better than this.”

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Posted 4 years ago

“I like to buy a many product from Light In the Box This is the best shopping site So far so good . I have ordered multiple items from different sellers and they have so far arrived in a timely manner and as expected.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,202 reviews