LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,202 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best online shopping company I came across and most important is international . Fast processing time. Told my friends also about its . Only issue I faced was slow customer service ( maybe that's because of my poor internet connection) OVERALL GREAT APP 🙂🙂🙂”

Helpful Report

Posted 4 years ago

“Excellent app and this an international shipping online shopping company and you can find a good products. I rate five star rating for this app. I recommend this app for everyone. Thanks for the light in the box app.”

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Posted 4 years ago

“I love the available products they have and affordable. it takes longer to deliver but all in all I recommended Light Box”

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Posted 4 years ago

“This is an amazing place.Thanks!!”

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Posted 4 years ago

“This lighting box in the east and comfortable.this lighting Bo's is amazing and interesting.”

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Posted 4 years ago

“This shiping company realy awesome. But done delivery late. Please solve this problem otherwise this shiping company perfect. I am from Bangladesh.”

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Posted 4 years ago

“Like other online shopping sites, I hope u all give us trustworthy service, so keep up your service with satisfied customers. thank u.”

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Posted 4 years ago

“The best international shipping site i ever been on with excellent condition product. Fast shipping over world you will love it.”

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Posted 4 years ago

“Nice shipping online”

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Posted 4 years ago

“Im so happy with this servic its all amazing I will recomend it! Thanks a lot!”

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Posted 4 years ago

“i am truly happy with the service...it took 1 day more for my delivery but at last it was as i expected which has rarely happened while shipping from abroad.i just loved the service..thanks again”

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Posted 4 years ago

“They ships really so fast then any other companies on this market and their support and customer care team is professional I really liked them.I have received my orders so fast and they were really in a good conditions. Thank you to the team.”

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Posted 4 years ago

“One of my best shipping company. They save my time to ship my order timely. At first i worry much that,s they can ship my order in time but finally i got it.Highly recommend it.”

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Posted 4 years ago

“This is a awesome app... Really fantastic”

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Posted 4 years ago

“Very helpful online platform , especially for online sellers with cross-country sales, I feel very helped by their service, even though my package got stuck for a few days, but with the help of their very professional helpdesk, I finally received the package well ...many thanx for your services so far..”

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Posted 4 years ago

“either it a shipping online shopping company, its service is good but not like the world's best shipping online shopping company overall shopping experience good”

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Posted 4 years ago

“It is a very good shopping site. You will get almost everything which you are looking for, and you will get everything at different price. One day I would like to shop here and I will tell my other family members and my friends about this excellent website”

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Posted 4 years ago

“Thank you I received my package 📦 I did not expect it to arrive so fast and I am very satisfied to have purchased with you as they have many discounts on their products I recommend this online shopping site to me one of the best stores. Best regards”

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Posted 4 years ago

“Lightinthebox is one of the most professional online shops I have ever dealt with. The communication is outstanding and if you have nay queries a consultant gets back to you immediattely. I can only recommend this store to all my friends.”

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Posted 4 years ago

“Light in the box app very importance.i like it very much.So good app my life.i like it life my very importance app.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,202 reviews