LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lightinthebox.com is Legitimate site where you can buy many products and awesome accessories. There is even a 10% discount for app user so be sure to order from the app. And you can get satisfactory discount and free shipping as well.”

Helpful Report

Posted 5 years ago

“Light in the box app very importance.I like it very much.my life is wonderful app.This is very online platform.Their delivery system is also amazing. I recommend it to everyone!”

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Posted 5 years ago

“Ótimo site de compra, ótimo atendimento e entrega super rápida, amei!”

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Posted 5 years ago

“When it comes in quality products I recommend this company because they provide high-quality products. The products arrived super quickly as well and the packaging is always in good condition.”

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Posted 5 years ago

“Well I have problem on my orders last week I tried to call their CS twice but no answer so I tried again and finally someone pick the call but I'm so happy they help me in just a minute with my problem .They packed properly all my orders and the shipping cost is cheap sometimes its free.”

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Posted 5 years ago

“Excellent online store, I love all the products and the perfect economical prices”

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Posted 5 years ago

“Loved their service . last two shipment done as expected . keep doing the same to have satisfaction like mine.”

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Posted 5 years ago

“The quality of products are good.. But just Timing issues.. Overall its good platform”

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Posted 5 years ago

“there is a unique quality with them yes they doing it very well with their services and the product received on time as the promise. the charges are very less compared to other company and the customer service is also good”

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Posted 5 years ago

“Easy to shoping online but the delivery system is very slowly they should make it faster as could as fast”

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Posted 5 years ago

“Well, I might say that I have a good delivery days ago and the items was fine all good, there's no many options of prices guys, but have a really good customer service, was quit, so yes even though the options it's likely in here. So 5 stars to you guys”

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Posted 5 years ago

“Light in the box is my favourite online shopping company. It’s services are very good. How they organise all the system it’s very impressive and trusted”

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Posted 5 years ago

“Light In The Box Reviews IS an excellent shipping company I really liked this has been useful to me, my product arrived intact and the experience was highly rewarding, I know it can improve more in some aspects, thank you for this”

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Posted 5 years ago

“El servicio al cliente muy eficiente,los precios son muy adsequibles ,aunque compiten con otros que ofrecen el mismo servicio,se diferencian por su atención al cliente,la puntualidad en sus entregas.Solo deberían mejorar un poco en el tema de los reembolsos,que el tiempo de efectuarlos sea más reducido que el pautado hasta el momento.”

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Posted 5 years ago

“At first I was totally unsure of light in box but after my shopping attempt I became very satisfied by their service. Plus I got my clothing items in time and most importantly,they were the exact size I ordered”

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Posted 5 years ago

“This shopping app can take u through a fantastic shopping experience. They offer wide varieties and offer more than a million trending items at an affordable price. New products are added everyday which makes a good shopping experience and I strongly recommend shopping here.”

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Posted 5 years ago

“The page is incredible, it is a pleasure to navigate through its various sections because you can see the work and professionalism behind it, its products are of the highest quality and what to say about their delivery times, simply unbeatable”

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Posted 5 years ago

“compre los zapatos que quería, el servicio al cliente es super perfecto, su producto a un buen precio y me han llegado en buen estado y buena calidad, recomiendo mucho a ligth un the Box son los mejores”

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Posted 5 years ago

“This is a good shopping service. Very good delivery speed and good quality products.Great experience! User-friendly customer service and price is too lower than other online shopping markets. When there is a problem with any order they always refund us if we want a refund or return. highly recommend!”

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Posted 5 years ago

“great customer service, price, and delivery.”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews