LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,202 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a really good choice for your online shopping needs. The customer service was fast and delivery was on time too. Prices are affordable and I received the goods with good quality. Would recommend all”

Helpful Report

Posted 4 years ago

“Yah.. It's really helpful.I just enjoyed it.At first I am looking this type of app.Finally I got It.”

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Posted 4 years ago

“Light in the box is however the best shioping company I have ever dealt with. They are very fast and reliable. Responsible admims. I really love them and I will recommend it to anyone”

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Posted 4 years ago

“Excelente tienda, maneja buenos precios y tienen una muy buena calidad, la recomiendo porque todo lo que eh comprado eh estado muy satisfecho, el envio me pareció un poco tardado pero ah valido completamente la pena!”

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Posted 4 years ago

““Online shopping now a day is very easily option for the people who are really busy at their custom job work. During covid pandemic it’s very useful to buy products by Light in the box app. They providing a lot of products which is really needed.””

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Posted 4 years ago

“that well!”

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Posted 4 years ago

“Os produtos são muito bons,atrasou 3 dias pra chegar,mas veio em ótimo estado, gostei muito!!”

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Posted 4 years ago

“This is one of the best online shopping company I have come across to know. Staffs are very professional and well behaved. Everything was well planned and managed. I will definitely have more shopping with this company. Highly appreciate their hard work.”

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Posted 4 years ago

“It's a very good shopping platform and the products are very good and excellent quality and fast shipping.i like very much and i give 5 out of 5”

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Posted 4 years ago

“Ordered 4 shirts, nice to have a mint shirt ready just-in-case. Feels nice, size as listed. Could have vished for a slighly longer shirt. Order-to-delivey 18 calendar days”

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Posted 4 years ago

“This is very good online platform. products are very good quality. I But you can do better”

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Posted 4 years ago

“ONLINE VERY GOOD AND BEST WEBSITE LIST.”

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Posted 4 years ago

“Online shopping now a day is very easily option for the people who are really busy at their custom job work. During covid pandemic it’s very useful to buy products by Light in the box app. They providing a lot of products which is really needed.”

Helpful Report

Posted 4 years ago

“Absolutely .good site nice delivery options you can choose ..just timing needs few adjustments”

Helpful Report

Posted 4 years ago

“This is very good online platform. products are amazing quality. I bought products from here. Their delivery system is also amazing.I am 100% satisfied and i am very happy. Thank you I had an excellent shopping experience with the light in the box company. At first, I wasn´t sure I was going to receive them as expected, but when I got them I was truly satisfied with the quality and the speed with which I received my package. I recommend it to everyone!”

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Posted 4 years ago

“I have an amazing experience with this company. They provided quality service for me. I got my order on time and I got high-quality products. Hope to get their service in the next time also.”

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Posted 4 years ago

“They provide a very good international shipping service, very accessible prices and high quality treatment of their customers. The only thing I have to question is that for some shipments it takes enough time to deliver them, more if you live in Latin countries, but nothing serious, keep it up guys!”

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Posted 4 years ago

“Good job👍 I had a great shopping experience and I also invite you to get your real shopping experience. They offer really good service and fair prices.”

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Posted 4 years ago

“I have tried many online shopping sites but 'LightintheBox' has changed my experience about online shopping. I really appreciate the way they maintain communication with the customers. And this app is really cool to get easy access of LightintheBox. Neat, clean and faster app than other online platform. Good work.”

Helpful Report

Posted 4 years ago

“Light In The Box is really a perfect platform for everyone. it is so helpful aand effective. its customer services are really amazing. Thank you.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,202 reviews