LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Shop technology conveniently syncs with customer email data to track orders for clients without any pesky tracking codes or information. Customers get a fully transparent insight into when and how their shipment is going to arrive. The Shop app even has it’s own unique live view map for tracking deliveries. Plus, you can set up notifications to find out when your order is nearby.”

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Posted 4 years ago

“LightIndbox is a great app and site for online shopping. I hope everyone will use it.”

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Posted 4 years ago

“This is a outstanding site for shopping when i first come to this site for shopping i was very impressed with their work & there products were amazing i really like this site & i will recommended to everyone”

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Posted 4 years ago

“LightIndbox is a great app and site for online shopping. I hope everyone will use it.”

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Posted 4 years ago

“Its a best platform for shopping. I purchase many things from here. Thank You So Much .”

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Posted 4 years ago

“If you are going to doing any shopping. If you need a customer service that surpasses your expectations and makes you feel human again. I recommend you get "Light In The Box".”

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Posted 4 years ago

“This is very good option for shopping..very convenient and useful .. highly recommended. Osm I liked it very much firstly didn't know that this could help me But I liked it. Sometimes they diliver late but product is genuine always love shopping with them all product are great”

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Posted 4 years ago

“With the increasing popularity of several e-commerce portals, we are now heavily inclined to online shopping. These portals leave no stone to unturn to grab the public attention with several lucrative offers and deals, super deals, happy hours, deal of the day, etc. Whenever I open my English daily, the first page is often occupied by big, attractive advertisements of any popular eCommerce site. I also love online shopping.”

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Posted 4 years ago

“Nice app.....this is Very helpful....i am Very satisfy.... Features are awesome.... the product quality are just Ming blowing.... i am Very pleased and happy with Their service.... The price also very Cheap....i give 5 out of out.....recommended for everyone... Everyone can shopping from here...thanks”

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Posted 4 years ago

“This Is a great platform, i have a great shopping experience with them, they are fast when delivering and also reliable. I love them”

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Posted 4 years ago

“If you are going to doing any shopping. If you need a customer service that surpasses your expectations and makes you feel human again. I recommend you get "Light In The Box".”

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Posted 4 years ago

“I can't believe online shoping service i think that they will cheat with me..but this site breaking my mistake..yesterday i was buying a product. Their product quality is good than other market. I give them my delivery point at the right time they serve Their product in timely. I am so impressed when i got my price thanks the authority for their good service”

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Posted 4 years ago

“Everyone like shopping. I am also everyone like that.lol. I am so happy right now. Cause I love shopping. I say all member, happy shopping at happy moment. Thank you.”

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Posted 4 years ago

“Wow.!! Nice Performance Thank all LightInTheBox”

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Posted 4 years ago

“This app is one of my favorite apps. Actually, I love every service they provide. first of all, everyone should know their delivery time was very much perfect. and the price of all products is almost cheap and they provide a nice quality product. at last, I wanna say that everyone should try their product”

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Posted 4 years ago

“Everyone like shopping. I am also like that. I say all people, happy shopping. Thank you all member.”

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Posted 4 years ago

“Nice performance.. Thank all LightInTheBox”

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Posted 4 years ago

“This app is wonderful! I have been using this app for a while and Puchaised so many products from there.The product were qualityful and they delivered on time.I am very happy and pleased with their service.I would definitely recommand this.Morever,I will give this app a very good high-rating!! cheers.”

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Posted 4 years ago

“First time i used online things i was afraid cos it's risk, alot of my friend scammed online though i gamble to try LightInTheBox i tried but problem occur what make me interested on LightInTheBox is they refunded my money then after the problem was solved i used their service again and it delivered in the exact given time i really enjoyed this service and i like their customer Care too cos they're doing all the best they could to help you and solve your problem thank you once again, feel free to use LightInTheBox service you'll also refer your family and friends”

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Posted 4 years ago

“Skeptical at first but I wanted that cute butterfly shirt! Im a 12, but bigger in the chest 40D, soooo I ordered a 3X, XXXL. I was ready to be disappointed but IM SO HAPPY IT FITS LIKE I WANTED IT TO. NOT TOO BIG BUT NOT TIGHT! I WILL BE A RETURN CUSTOMER! Thank you!”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews