LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,206 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lightlnTheBox offers excellent services....they know how to put a smile on your face.....I have never really been interested in shopping bcos others companies take time but lightlnThebox delivered mine on time....keep up the good work”

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Posted 4 years ago

“LightinTheBox offers nice service, make online shoping very esay and you guys are doing a great job thanks for your service”

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Posted 4 years ago

“shopping online is challenging for certain people. Particularly, I was afraid to shop online, got encouragement from a friend and ordered a necklace online at LightInTheBox and received the order on time. I was very satisfied”

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Posted 4 years ago

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Posted 4 years ago

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Posted 4 years ago

“LightinTheBox offers nice service, make online shoping easy as peeling a banana and you guys are doing amazing job, thanks so much For your delivery”

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Posted 4 years ago

“Lightinthebox offer one of the best amazing Service, lightinthebox is real and reliable. I love them and highly recommend to anyone that need their service.”

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Posted 4 years ago

“Lightinthebox offer one of the best amazing Service, lightinthebox is real and reliable. I love them and highly recommend to anyone that need their service.”

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Posted 4 years ago

“Lightinthebox offer one of the best amazing servuce, lightinthebox is real and reliable. I love them and highly recommend to anyone that need their service.”

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Posted 4 years ago

“Shopping online has always been a challenge to almost everyone. I have always feared to shop online until I came across LightInTheBox. I ordered a watch online for my friends birthday and they delivered exactly what I ordered and on time proving my fears wrong.”

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Posted 4 years ago

“Shopping Only can be sometimes very annoying but ever since I discovered Lightinthebox I have so far change been amazing by the wonder experience I have had with them,You guys are doing an amazing work,thank you so much”

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Posted 4 years ago

“The customer service responds so quickly and indeed assists. The price tag is also very very affordable. Im giving it a five star rating because of the quick response of the customer service”

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Posted 4 years ago

“the customer service responds soo quickly, and it is very very affordable and the price is soooo cool. i simply love it. Im giving it a five star rating because of the price and the the quick response of the customer service. I just love it”

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Posted 4 years ago

“The site is extremely fantastic..I find it really cool and amazing seeing the customer service addressing my issue without wasting time,the price of products are awesome and affordable also the delivery services are amazingly fantastic... they deliver fast without any delays.”

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Posted 4 years ago

“The site is fantastic.I find it really cool and amazing seeing the customer service addressing my issue without wasting time,the price of products are awesome and affordable and the delivery services are incredibly amazing... they deliver fast without any complaint.”

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Posted 4 years ago

“Wow I like the experience. The customer service is on another level, I haven't seen this elsewhere. You are the best if asked to choose between you and other competitors I would choose you over and over again. Thanks so much for always being there for me and fellow customers.”

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Posted 4 years ago

“Wow!!! Didn't believe myself until I visited and used this site....I find it really cool and amazing seeing the customer service addressing my issue without wasting time,the price of products are awesome and affordable also the delivery services are fantastic... they deliver fast with any complaint.....Do well to patronize....I recommend this for others ....Rated 5 stars 🌟”

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Posted 4 years ago

“This platform is took online shopping to the next level unlimited brand variety goods and shipment to almost all the countries in the world and wonderful customer service if you do online shopping this pandemic time i really recommend you this.”

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Posted 4 years ago

“I really like this platform they have many varialty goods and shipping to many countries and average deliver date is 10 days and wonderful customer service so if you do more online shopping this pandemic time i recommend you LightinTheBox”

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Posted 4 years ago

“I love lightInTheBox it has really help me a lot am using other apps but lightInTheBox is the best for online purchase and they really make me happy I really enjoyed shopping with this platform”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,206 reviews