LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,202 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and convenient service! Any requests are dealt with almost immediately and professionally. Always great service, competitive rates. They pack everything perfectly. Never had a damaged or broken item. Highly recommend.”

Helpful Report

Posted 4 years ago

“Light In The Box is one of the best online shopping company. The services are very good and not so expensive. You will be very satisfied after using this company. I recommend it.”

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Posted 4 years ago

“the best shipping pages all deliveries are fast the form of purchase well done everything excellent good prices thanks light in the box The only flaw is the regitrarce takes a bit but it is accurate”

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Posted 4 years ago

“Legit website.Anyone can blindly trust it.”

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Posted 4 years ago

“Wow First time i visit this website. First of all i want to tell Its very User friendly website. Their customer survive is very friendly and helpful. My first order received within 7 days. Best quality product and service they have. I can recommended this online shopping company for anyone. Thank you again”

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Posted 4 years ago

“Light in the Box is a excellent online shopping company . There customer service is excellent . All the price of the products is good . I have to trouble to order some products at first . But overall it was a great shopping experience in LightInTheBox.”

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Posted 4 years ago

“I recommend this site for a good customer service. The quality of both goods and services (including delivery) will satisfy your expectations.”

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Posted 4 years ago

“I love this company very much, and I adopt it in all my purchases from the Internet, my order was delivered in time, the products that I received, the quality is high, as I thought, really, it is a great experience for me in terms of shopping, as I bought many beautiful things from it for me and my friends, So much drunk for your efforts”

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Posted 4 years ago

“I have used some online shopping service, but light in the box is one of the best in the world for me. It's a site fast and safe to make your shopping online. I recived my product in perfect conditions. Thanks light in the box.”

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Posted 4 years ago

“Because of rereviews here At first, I wasn´t sure I was going to receive them as expected, but when I got them I was truly satisfied with the quality and the speed with which I received my package. I recommend it! ❤️”

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Posted 4 years ago

“I think it's a very nice platform. Shopping from here, shopping products are specially mentioned which is different from amazon. I like to use it. But there are some problems with the product, but it is still a good shopping platform.”

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Posted 4 years ago

“First i say it’s a very good sopping complex. I brought Many products from here. The products are Very good. If you order product,you get it quickly. The sopping complex has a problem but it’s nothing. I love the platform it’s amazing.”

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Posted 4 years ago

“Ordered shoes from this company, arrived as described with the quality and price.very very happy”

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Posted 4 years ago

“I have been extremely happy with their service. They are providing a good fast delivery. I'm very satisfied with them. I will recommend this site to my all friends and family.”

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Posted 4 years ago

“even though we over weighted little bit but they allowed it so kind of them and the delivery was very fast and secure. clearing was even faster than anyone here . thank you so much”

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Posted 4 years ago

“This seems a good place to buy things and explore the market online. Android application also very helpful to the customers who use their mobile phone to interact with the shopping. Some minor glitches are their with the application. Although that happens, this is a good option to shop online.”

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Posted 4 years ago

“I feel identified and know that I have this type of need that makes us all feel comfortable and safe. I always see their skills and their way of having a market for the public and that makes the brand of great reputation.”

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Posted 4 years ago

“Wow these site is absolutely perfect for shopping online it makes customers job easier because of their delivery style”

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Posted 4 years ago

“I am happy with their service. They are best in their business. They know how to deal with customers. Though response was a bit slow but im okay with it. I hope they will continue with their excellent service.”

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Posted 4 years ago

“Good and trusted service ever. Thanks a lot... Team”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,202 reviews