LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,307 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 11th August 2026

Thomas Corden

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i am truly happy with the service...it took 1 day more for my delivery but at last it was as i expected which has rarely happened while shipping from abroad.i just loved the service..thanks again”

Helpful Report

Posted 5 years ago

“They ships really so fast then any other companies on this market and their support and customer care team is professional I really liked them.I have received my orders so fast and they were really in a good conditions. Thank you to the team.”

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Posted 5 years ago

“One of my best shipping company. They save my time to ship my order timely. At first i worry much that,s they can ship my order in time but finally i got it.Highly recommend it.”

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Posted 5 years ago

“This is a awesome app... Really fantastic”

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Posted 5 years ago

“Very helpful online platform , especially for online sellers with cross-country sales, I feel very helped by their service, even though my package got stuck for a few days, but with the help of their very professional helpdesk, I finally received the package well ...many thanx for your services so far..”

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Posted 5 years ago

“either it a shipping online shopping company, its service is good but not like the world's best shipping online shopping company overall shopping experience good”

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Posted 5 years ago

“It is a very good shopping site. You will get almost everything which you are looking for, and you will get everything at different price. One day I would like to shop here and I will tell my other family members and my friends about this excellent website”

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Posted 5 years ago

“Thank you I received my package 📦 I did not expect it to arrive so fast and I am very satisfied to have purchased with you as they have many discounts on their products I recommend this online shopping site to me one of the best stores. Best regards”

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Posted 5 years ago

“Lightinthebox is one of the most professional online shops I have ever dealt with. The communication is outstanding and if you have nay queries a consultant gets back to you immediattely. I can only recommend this store to all my friends.”

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Posted 5 years ago

“Light in the box app very importance.i like it very much.So good app my life.i like it life my very importance app.”

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Posted 5 years ago

“This is very good online platform. products are very good quality. I myself have bought products from here. Their delivery system is also very good.I am 100% satisfied and i am very happy. Thank you”

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Posted 5 years ago

“Your customer service is satisfying for me. Keep it up.”

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Posted 5 years ago

“This has good customer service and fast delivery. And they have favorable price.”

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Posted 5 years ago

“Excellent company.They give their products in fixed date.”

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Posted 5 years ago

“I had an excellent shopping experience with the light in the box company! I used their services a couple of weeks ago buying some clothes for a friend. At first, I wasn´t sure I was going to receive them as expected, but when I got them I was truly satisfied with the quality and the speed with which I received my package. I recommend it!”

Helpful Report

Posted 5 years ago

“Light in the box are really a great deal. They are among the best if not the best. Their customer care service is on point. Their delivery is on time. I purchased a watch for my mum through light in the box and I was just amazed by them. Great!”

Helpful Report

Posted 5 years ago

“I had a great shopping experience with Light In The Box. I am satisfied with the service of Light In The Box. I have purchased a product. This product is true to the description, the quality is very good, the product is carefully packaged, professional, I am very satisfied. Thanks !!”

Helpful Report

Posted 5 years ago

“Wow this company is amazing the service is too good and the staff members are very efficient and I am fully satisfied with the service of the company and i really recommend it to my friend.”

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Posted 5 years ago

“This site is really very amazing. I really love to shop from here. A few days ago I order shoes for my child and I got my product on time. The quality of the shoes is really very impressive. I am very happy to order shoes for my child from here. I only have an issue with the outer packaging, the box is a little damaged from the sides, but the inner packaging of the product is fine and is in good condition. Overall the site is very good and I also want to recommend it to others to shop from here.”

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Posted 5 years ago

“They deliver perfect quality products but sometime they take much time to deliver!somehow price is reasonable!I hope they will focus on perfect delivery time!my experience wasn't bad!hopefully they will update their services!”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,307 reviews