LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,202 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can say that not all apps or websites are quite countable during shipping some items but i can say that this one is something we can be feel safe i guess 80% because my friend has already buy something on this one it the flow goes smooth he said.”

Helpful Report

Posted 4 years ago

“That's amazing lightin application.it is a very good apps. I like it. Now i am always use this apps.Thank you.”

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Posted 4 years ago

“This is a very good online shopping site. Me and my family members are going on this site for any shopping. There are in very good product . This is a best online shopping site.”

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Posted 4 years ago

“I likee it very esay and fast i love”

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Posted 4 years ago

“I like this company very much. its services are quite a bit excellent. I would like to suggest everyone to shop through this company. thank u.”

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Posted 4 years ago

“Variety of products available in its vast inventory to choose from. Admirable customer service always polite and gentle to us. Time to time various offers and discount is also provided...Prices here are genuine and reliable more as compare to others... Happy and satisfied with its services..”

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Posted 4 years ago

“The site is good...i often use this for online shopping because it has affordable price with good quality..but the delivery charge is much though they are unable to deliver order very late. This delay in receiving order make me little bit dissatisfied.. Though in overall is very good except delay in delivery..The way they treat us is very good..thanks for the great services in this pandemic”

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Posted 4 years ago

“One of the best shipping and Delivery company. As for dispatching and delivery due to the over demand many shipment not delivered on time. But its best for other aspects.”

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Posted 4 years ago

“I highly recommend it. This is super shopping experience with the light in the box company! I am very satisfied with the quality and the speed with which I received my package. I highly recommend it!”

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Posted 4 years ago

“delighted with its excellent quality products. the material is very good. your wonderful attention and the shipment was on time. Good job, keep it up.”

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Posted 4 years ago

“It is the most helpfull app i seen.its really very very helpful.i like it much.”

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Posted 4 years ago

“I've ordered more than once with light in the box. my last order arrived perfectly and the delivery time wasn't the worst actually it's pretty impressive compared to other companies. overall a good experience.”

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Posted 4 years ago

“This site is international level and good shoping site and this site is many times work honestly . So friends this site is good and trusted ❤️❤️❤️👍”

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Posted 4 years ago

“Tired of shopping online only to find that a store won't ship to your country? Then it is the right choice, The prices of a few products are comparatively much cheap than in International sites and one can also guarantee great products too.”

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Posted 4 years ago

“Their services are superb, goods ordered are delivered on time and also in good condition..they attend to their customers needs on time..i fully recommend them..”

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Posted 4 years ago

“The site is very good, has many products and great prices. I just think freight to other countries could be a little cheaper. Otherwise, I certainly recommend buying it.”

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Posted 4 years ago

“This is the best shopping. very low price and delivery is fast.The packaging is very good and still, I don't get any damaged. Highly recommended ۔ I really love this site.”

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Posted 4 years ago

“This is very good shipping company. They have deliver all orders in time with safe and secure. They also return order without question and refund money instantly”

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Posted 4 years ago

“I'm having an excellent shopping experience with the light in the box company! I used their services a couple of times like buying some clothes and other things. Initially I was not sure I was going to receive them as expected, but when I got them I was very happy and truly satisfied with the quality and the speed of the delivery within which I received my package. I think they just need to fix their customer support response and that's it and the rest thing is all good in my opinion and I recommend it!!!”

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Posted 4 years ago

“Its very useful one. Shipped om right time with good policies. Returns and refunds policies are also good and money is affordable”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,202 reviews