LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.76

3.8 Rating 9,202 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best website light box and give best facility fastly every customer satisfaction by this i give best review for this website really good”

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Posted 4 years ago

“This is a very good shipping company great experience! User friendly customer service and price is too lower than other online shopping I made an order and received the goods in two weeks I will again come soon and chosen you for my item for shipment.”

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Posted 4 years ago

“I think it's a very nice platform. Shopping from here, shopping products are specially mentioned which is different from amazon. I like to use it. But there are some problems with the product, but it is still a good shopping platform.It is fully legitimate.”

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Posted 4 years ago

“5 of 5.... Because of it's fastest delivery.... But their products prices is so high... So that lot of middle class people are suffering like me... Anyway this very nice.”

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Posted 4 years ago

“Your service has proved very useful for me, the quality of your service is really very good and very good facilities are available here at a very low price, in fact I have benefited immensely.”

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Posted 4 years ago

“This is a very good International Shopping site. There very tursted site. There are delivery quality is very good. This online shopping site are most favorite site for me and my family members. And also I recommended my friends to this site. This is a best online shopping site.”

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Posted 4 years ago

“I had an excellent shopping experience with the light in the box company! I used their services a couple of weeks ago buying some clothes for a friend. At first, I wasn´t sure I was going to receive them as expected, but when I got them I was truly satisfied with the quality and the speed with which I received my package. I recommend it!”

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Posted 4 years ago

“This is the best online shopping service . There is really easy to buy. Their services for customers are very good. I strongly recommend them for online shopping. I believe, u'll like it. Thanks u.”

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Posted 4 years ago

“Positive highlights. I have been extremely happy with the wedding dresses and gowns that we ordered from Light In The Box. PRODUCT very good, exellent quality, Out Some Of Delivery Time, but nothing out of the common PRODUCT It Full!”

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Posted 4 years ago

“very good shopping experience its reall and true this very good plartfrom and delivery time to time customer good behave so good company.At first, I wasn´t sure I was going to receive them as expected, but when I got them I was truly satisfied with the quality and the speed with which I received my package. I recommend it!”

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Posted 4 years ago

“I was finding a best online shooping site to order goods for me and my childs. But all others takes such a logng time and expensive fess. But recently i met this. They are providing a good fast delivery. Yeah it us really on timw as they mentioned. And less fess. And very strong customer support. Thank you”

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Posted 4 years ago

“It is honestly a very good website, I have used it several times and have not been disappointed. I always get what I'm looking for, recommended 100%”

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Posted 4 years ago

“my experience using this Light In The Box about international shipping very good and maybe i must recomended for you using this Light In The Box when you shopping online.”

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Posted 4 years ago

“Well i want to share my experience when using Light in The Box because i think is a little slow to reach the products that i'm shipping ... but at the very end the staff is very supportive and help with my questions , and the product i buy was in a great state so apart from that i will recommend this site !”

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Posted 4 years ago

“Nice. ....... =============)) = Tnq”

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Posted 4 years ago

“This is very good website.awsome🤘🤘”

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Posted 4 years ago

“Wow this company is amazing the service is too good and the staff members are very efficient and I am fully satisfied with the service of the company”

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Posted 4 years ago

“Absolute rubbish when to try to log on to your account to return item it won't let you and if you only want to return part of your order they won't let you you have to return it all. ALTHOUGH it comes from UK you then have to return to China what a joke!!!!!!!!!!!!!!!!!!!!!!!! IF I COULD GIVE NO STARS I WOULD!!”

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Posted 4 years ago

“hi i dont get my order 2012211042268006 21/12/2020 when i get my order? i dont get my order2012211042268006 21/12/2020”

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Posted 4 years ago

“SUNT LUCRURI GROZAVE IN RAPORTUL CALITATE PRET. EU VOI MAI COMANDA.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,202 reviews